Bark Avenue West, West Des Moines IA
Address | 2700 University Ave Suite 302, West Des Moines, IA, United States | ||||||||||||||
Phone | +1 515-964-9898 | ||||||||||||||
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Website | www.ankenybarkavenue.com/bark-avenue-west | ||||||||||||||
Categories | Pet Boarding Service, Dog Day Care Center, Dog Trainer, Kennel, Pet Groomer | ||||||||||||||
Rating | 4.4 17 reviews | ||||||||||||||
Similar companies nearby Animal Care Clinic West & Metro Cat Hospital — 2900 University Ave Suite 340, West Des Moines, IA |
Bark Avenue West reviews
17The staff is very friendly and made our pup feel comfortable for her first grooming session! They did a great job on her first cut too!
We love coming here! My dogs groom is down to a science, she loves to attend daycare, and they’re always so great about drop ins!
We had to board our baby Jojo for the first time ever, for an entire week. It was just as stressful for us as it was for her, it's so hard to leave your fur babies behind. Bark Ave was absolutely amazing, I'm so happy we came here! They made us feel at ease that our pup would be treated like their family, and she really was. They accommodated us so much, because Jojo was so nervous, and even allowed us to cancel our last day of lodging so our friend could pick her up so she'd be home when we got home. Thank you everyone at Bark Ave, and especially Gracen, Jojo's new friend ️ She will be back for daycare soon!
I would’ve given this place 4 stars due to the increase in socialization for my dog but unfortunately there were many red flags I should’ve paid attention to. For example, he was covered in feces when I picked him up from boarding. I was only given 4 out of 6 containers of food back. I had requested one report card and was never sent anything that weekend as well as, other times when he would go to daycare. Lastly, less than 24 hours from picking him up from boarding, he develops kennel cough. It’s cold so we don’t go to dog parks right now so Bark Ave.is the only place he would’ve gotten it. When I went to the vet, the vet strongly suggested I reconsider taking him back for daycare the following week because he had seen multiple kennel cough cases in the last week from this location. Aside from socialization and play time while I was at work, my dog’s health and the other dogs health and well-being should’ve been more important.
He was bathed as requested.good clean he had a neck injury when I left him with meds and was healing well when I pick him up. Testament to giving him his meds
Quoted me $30 per day for stay plus playtime. I thought it was too good to be true but kept making sure. They charged me two and a half times that. I thought it sounded cheap but that’s not right.
STINKY. Plus they don’t seem to know how to keep up with standards. I’ve seen much better kennels. No thank you!
Kelley does a great job grooming my Wheaton Terrier. Looks great! Highly recommend her! She had been handling my dogs for years.
My dog LOVES her weekly "play day" at Bark Avenue. The staff is always friendly and attentive and greet us like friends. I always feel like my dog is in good hands and if I need to board her for a week she'll be just fine.
I’ve been getting my dog groomed at Bark Avenue for several years and have never been disappointed. The staff is very friendly and you can tell they really care about your pet.
My dog had not been kenneled for years and had to board him for long weekend recently. They were awesome and he did great! What I liked was my dog had to evaluated before Bark Avenue West would commit to board him to make sure he would be okay with the staff there. I like that because then my dog was a little familiar with the staff and the place. If need to board a dog, I highly recommend Bark Avenue West!
I’ve been working at bark avenue for awhile now, I love everyone I work with, everyone gets along so well. The management is amazing, always understanding and there if anything is needed. I really look up to my managers as well they work very hard to get us where we need to be. Everyone does their job well and goes over what is needed. All the dogs get the love they need plus more. We can’t help but love on them as we pass by their rooms/dc time. Thank you bark avenue for giving me the best job experience I’ve had, I never want to leave!
Boarded our dog for the first time at Bark Ave West and it was great. The price was awesome and our dog looked and smelled really good after her bath. I got a postcard showing her playing with other dogs before we picked her up so it was a great experience!
I've taken my dogs here on and off over the last 5 years or so for the low shed bath package. I stopped for a little while because scheduling kept messing up, they scheduled my dog for the wrong grooming appointment (bath vs haircut) or in the wrong location etc. I started taking my dog back here because their low shed bath package truly cannot be beat. My dog sheds maybe half as much (if that) with consistent treatments and it's a fair price. I am also super happy to share that any scheduling issues I had before have also been resolved because I've made several appointments in the last year or two and have had zero issues. The staff is friendly and you can tell they truly care about dogs. Definitely a great place to take your dog!
They did a great job washing and deshedding my Australian shepherd. The only thing is the drop off was a 8am thinking his appt was a 8 am and then they ended up texting me at 1pm for pick up.so not sure if they just squeezed my dog in between appts, even though I scheduled an appt 4 days ahead of time.
This is the best doggie daycare. My Lucy loves being there and I know she is treated so well. The staff couldn’t be nicer!
My dog does not like to be groomed and she was able to get him done after being at two other places! Will always go back! ’n