Boesen The Florist, Des Moines IA

Will never order flowers from this company again.

I Ordered flowers for my grandmother in assisted living. With Covid-19, no one is allowed to visit. Thought delivering flowers from a large company like Boesen would have been trust worthy to get the job done.

Ordered online. Had a confirmation email they would be delivered by Mother’s Day. Lisa from the Des Moines store left me a message at 2 PM telling me the order would not be delivered and was cancelled. All the while being charged the full amount.

I called back and talked to a someone who said he “thinks” it can be delivered on Monday, the following day. Told me he’d call me back to confirm, was never called back. Was then charged an additional full amount.

This same day, I emailed Lisa, with no response from her, asking what the status/delivery date and remedy was going to be made for the 2 charges and lack of delivery. Again, no response.

I called Tuesday, 2 days after the delivery was supposed to be made. She informed me it would happen by the end of the day today. I asked what was going to be done to remedy the $$ situation. She said she could give me 50% off for my troubles. Then an additional 50% was charged to my card. I have been charged a total of $201.35.

Not happy. Will never order from Boesen again. Will not recommend to anyone. Very disappointed.

Ordered at 10am got it to my lady with in 5hrs. They look great she couldn't be happier! Will be a repeat customer.

Recently the daughter called Boesens from Saudi Arabia to order tulips for the wife’s birthday. With a phone call to me for an Ankeny contact, they cleared up any possible problems. Flowers were delivered beautifully. Just wanted to say thanks for the extra care and attention given.

The best florist in Iowa. Family owned and operated with wonderful people working to help you with a small one time arrangement or an extravagant wedding/event. Always my go-to for anything flowers. #BloomingHopeinDSM

When caught in a tight pinch Boesen Flowers saved the day with speed and ease! Will always recommend!

Doesn't clean up after they are done with event. No other vendors just leave there debris all over venue

My order was $95 and they didn't even get the right flowers or the vase to my mother. Will not be doing business with you again.

I just had to leave a review to comment on the phenomenal customer service of Boesen. The bouquet I ordered for my girlfriend was received slightly damaged and the package it came in was damp from water spillage, overall just looked like it was weathered. I called Boesen the following day and explained what had happened and they delivered a fresh bouquet no questions asked. I’d definitely come back here again the next time I’m looking for a gift for a loved one.

My dog died yesterday, so I stopped to get flowers at 50% off, the young guy who works there, hugged me,

Ordered flowers for a birthday, Boesen confirmed the order which per their website should be considered confirmation of delivery on that day. The flowers were not delivered that day, nor was I contacted. Only the next day was I informed that they needed "additional address information". When I called them back they said they found the information and would make the delivery today. A day late on a birthday delivery isn't good enough.

Always check to see if loose stems are bogo, it's a great way to make a personalized bouquet using things you picked specifically. The Stams chocolates are always heavenly as well. Used this location for everything from a dear friends wedding bouquet to just for having a fun display for my kitchen table and the flowers are always beautiful.

Bought an orchid at a comparabily high price, unlike a cheap one though which has never bloomed more than once, this one has bloomed three times already.

Very helpful and friendly staff with an excellent selection of flowers, cards and chocolate. Look forward to going back!

Flowers were just as I ordered but the attention to detail is lacking. I ordered the flowers on 10/18 to be delivered on 10/19 on my girlfriends birthday. I got confirmation that the order was placed and it said right on the confirmation a delivery date of 10/19. The flowers delivered on 10/18 the day before her birthday so a big let down for me to surprise her the day of her birthday. Good product bad execution will not use again.

Boesen is now my florist for life. I've used many different floral delivery companies throughout the years but Boesen's service is the absolute best. Most recently, a dear friend of mine lost her beloved dog to old age. I was not able to visit her but sent some flowers in my absence. Boesen had quick same-day delivery options. They delivered the flowers and were very sweet to my friend in her grief. I'm thankful that a friendly person was there for her when I could not be.

Came here for a quick birthday boquet for my friend. Great quality and price. Tons of options for all your needs! Thanks for the help!

Placed an order online. The picture of the flowers I wanted where beautiful. Delivery was in a timely manor and the end result was stunning. Thank you for making the flower arrangement for my mom absolutely beautiful!

Boesen the Florist provides a quality product for a reasonable price. They are a staple of the Beaverdale community.

Excellent service. They accommodated me in "last minute" moment on a busy holiday evening. They could have easily told me "no" but they didn't and delivered a great product in a timely manner.

Excellent! No words! Called fr Cedar Rapids and ordered a flower arrangement for dinner at 801 Chophouse. Arrived on time, wife loved the flowers, display, and presentation. Still healthy and beautiful a week later. Asked Bosen to use their creativity and something that could be carried and brought home. Home Run! My wife instantly recognized the Bosen name being a florist in CR. Dinner and atmosphere at Chop House was Stellar. Thank you