Brian Hoff - State Farm Insurance Agent

Brian is a GREAT agent. He answers all my questions promptly and makes feel as though I am the only customer he has.very knowledgeable and always helpful!

Brian answered the phone personally on my first attempt reaching him. Understandably that can't always be the case, but it was followed up by a rather prompt email with an offer package. For someone frustrated with a lack of compassion and customer service from another car insurance provider here in Ankeny, it made all the difference. Great first impression.

Brian always responds promptly, professionally and makes me feel like I am a truly valued customer.

Brian is a stand-up guy. Was honest with his advice, and sales. Not pushy, and very informative. Thanks, man.

Brian has always taken care of us! From general policy setup and questions, to having to make a claim regarding our van and roof. We've been very pleased with him and his support staff.

I've been a State Farm customer even before I was old enough to know I was a State Farm customer since my mom had the good sense to get me life insurance when I was born. Still have that policy today which pays dividends.
Brian Hoff handles all of our insurance policies. Home, auto, life and even a special policy to protect some very expensive medical equipment. Rates have always been consistent with no radical changes of the years. Even with a claim or two the last 10 years, never a rate change.
Brian and Genevieve do a really good job of always making sure we have the best policy options and coverage that fits our budget without skimping just to have a potential "Gotcha" when needing to file a claim.
I should probably put this at the top, but the best part about working with Brian and Genevieve, they know our family. They always spend time just asking about our son or just chit chat. It means a lot. I don't feel like I'm calling an insurance agency. I feel like I'm calling a good friend who always has our back. I mean that genuinely. I don't think I'll ever take our policy to another agent until Brian and Genevieve decide to retire.
If this review doesn't convince you to give them a call, I honestly don't know what will. Genuinely happy with everything about Brian Hoff's office and State Farm.

Some how they keep track of me and my life and make it as easy as possible for me! I wouldn't recommend anyone else.

Brian Hoff is awesome. He made buy insurance so simple and very helpful. I would recommend him to friends and family. Excellent service.

I'd like to state that Brian Hoff is the most helpful insurance agent I have ever known. After dozens of years of home ownership, Brian has set a new standard! During the recent derecho storm of August, 2020, our 19 year old roof was damaged. Brian Hoff went above and beyond the call of duty in helping us escalating our claim within State Farm. I was amazed at his effectiveness of escalation and how he represented us within State Farm. Claims for roof replacements are very complicated and Brian Hoff delivered! I can only imagine how many claims Brian Hoff had from the derecho storm damage in Ankeny and the local area. Yet, he had time for our claim to help us.

Thanks Brian!

Brian and Geneveive are very helpful! After being with the same agent for over 15 years, I am glad we found a similar experience after our move.