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BrightStar Care of Des Moines, West Des Moines IA

Address 1001 Office Park Rd #107, West Des Moines, IA
Phone (515) 221-2273
Hours 12:00am-12:00am
Website www.brightstarcare.com/locations/des-moines
Categories Home Health Care Service, Nursing Agency
Rating 4.6 18 reviews
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BrightStar Care of Des Moines reviews

18
Sort by: date highest rated lowest rated most helpful
William
February 22, 2023 5:06 pm

* BEWARE* When I tell you this is the worst company to hire for anything I can't stress that enough please don't make the same mistake I made

Christy
May 06, 2022 8:00 am

Worst care company! Don’t use them! Different staff almost every morning visit who aren’t trained, have no idea what to do because they don’t come prepared. They MUST read the care plan of the individual BEFORE they come! Don’t use them!

Grace
April 15, 2022 8:48 pm

BrightStar is great to work with as a home care provider. Sara is an amazing outreach coordinator who makes transitions smooth and makes sure each individual has the exact services they need when they go home.

Makenzie
April 03, 2022 12:17 am

I would highly recommend BrightStar Care of Des Moines! Their staff is very caring and professional, and they are focused on the client's needs and well being. You or your loved one will be in good hands with BrightStar!

Woodlands
April 02, 2022 8:19 am

BrigntStar staff have always been prompt and professional as a business partner. They are flexible and compassionate caregivers to our residents as well. We are happy to recommend them as in home care provider.

Sydney
March 12, 2022 1:39 pm

The BrightStar team is wonderful for helping older adults remain safe at home! I've had the pleasure of working with several clients receiving care with BrightStar and have been impressed with the services they provide.

Allison
March 10, 2022 4:32 pm

The team at BrightStar Care is fantastic. They are hardworking and eager to provide the highest quality of home health care services to the clients they serve. The Clinical team is ready and willing to provide care when needed with an OUTSTANDING response time. Excellent care by excellent staff.

Abigail
February 07, 2022 8:06 am

BrightStar has done such an excellent job for my clients and their families! Allowing individuals to remain in their own homes has been the best part as well as the communication and overall care. Thanks for all you do!

Linda
January 30, 2022 1:55 pm

I was becoming so frustrated with getting reliable transportation to Doctors appointments and errands. When I discovered Bright Star Care of Des Moines, Ia; I was so pleased! Professional, going that extra step to accommodate, diverse caregivers. I continue to rely on their reasonable, safe, and dependable service.

Shelley
May 23, 2021 6:12 pm

This is the most amazing company. My daughter Christy works here they treat her like family. She loves what she does and Brightstar allows her to have work life balance. Keep up the great Co. Values BrightStar.

Audrey
May 18, 2021 4:09 pm

I not only recommend this company because I have worked for them for just about 2 years as an RN and now the DON, but I also recommend them as a home health care company from personal experience with my grandma. Brightstar took excellent care of my grandma, she had pleaded her whole life she did not want to go ANYWHERE and wanted to stay in her home until the end. Brightstar made that happen. We got limited resources and help from her primary care, and couldn’t get hospice in time. Brightstar was a saving grace to take some relief off family. Thank you to everyone who helped us last minute when no one else would.

Denyse
May 13, 2021 10:05 am

Wonderful to work with as they have customer care and community relations down to a science! Just recently even, I had a last minute request for services. They were quick to respond (within 15 minutes!), always eager to help, caring, personable and after several interactions - truly stand out to me as a bright star among their competitors. I've dealt with both management and caregivers at BrightStar - and they are now my "go to" company as a result. Highly, highly, HIGHLY recommend!

Lawrence
May 10, 2021 10:06 pm

I am very happy with Lidia's work She does a very good job and is pleasant to have in my home.

Fran
April 24, 2021 4:20 am

Christy takes excellent care of me. Cooking house work and making sure I'm comfortable. Linn ann also does amazing work with me and my cat. Nichole is very friendly and good at her job. I love my care I get from bright star and would recommend it to anyone needing help in their home

James
April 10, 2021 4:12 pm

Lidia is a very good helper. All I have to do is point her in the right direction and the chore will be done.

Jeffrey
April 09, 2021 5:10 am

Christy has been my caregiver consistently for a few weeks now. She does an amazing job of keeping my home clean and safe. She is always willing to go the extra mile to ensure my needs are met. I would recommend this company and their services to anyone.

Jamie
April 05, 2021 5:26 am

I love brightstar care for the help and support I get from my staff. I am a disabled individual that lives on my own and brightstar has never left me stranded or with out help. The great caregivers I would like to give credit to are Christy, Bev, Ieshia, Jasmine, Nichole, and Augustine. Erika is always willing to listen and support me as well.

Christy
March 08, 2021 5:43 am

Working for brightstar has been amazing. Not only are the management team friendly thay genuinely care about the employees and the clients.

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