Cadence Apartments, Johnston IA

She took time to show me different apartments and the difference with each one. Joanne was informative and nice to visit with. She even called to tell me about my appointment!

Maddy was an exceptional property manager and JoAnn was very helpful as well. The property is clean and well cared for and it is in a great location.

The community is beautiful and the team is fabulous! If you want to live in a community with everything this should be your new home!

Madison made the tour completely painless. I didn’t have to ask many questions as Madison covered everything I needed to know, while also highlighting all the amenities Cadence has offer. Not to mention, Madison was very professional and welcoming! I feel confident leasing at Cadence!

Great place to live! I decided to renew my lease for another 12 months because of how great the apartment managers are. The only downfall is being able to hear your next door neighbors as if they are in the next room, as well as your upstairs and downstairs neighbors. Other than that this has been the best apartment complex I have ever lived. The interior is beautiful and updated, they make sure the landscape is kept up, the doggy areas are very well maintained, and the maintenance guys are extremely nice and SO helpful! Overall, a great place to live and recommend to anyone!

Maddie was great! Very knowledgeable, kind, and extremely helpful in getting the application done.

Maddie has been extremely helpful during our application process! My son also said it’s an amazing property that is beautiful, well maintained and beautifully decorated. We’re so looking forward to making Cadence our home for many, many years!

I've been living at Cadence for a while now - I absolutely love it. It's modern, clean, and safe. The new management team is wonderful as well and truly care about the residents needs. They quickly take care of any issues that come up and do everything in their power to ensure the residents are happy. Thank you to management for making living at Cadence enjoyable and stress-free.

I moved here from Arizona with my fiancé and baby girl and we got this apartment within 2 days. I’ve been here for almost 6 months now and this has been the best apartment complex compared to any in Arizona. I did have my car break into and someone stole my bag with all my cards and information. I do not blame the apartments but the people outside of them. I parked farther in the back with in the complex after returning home at 2 in the morning from being in the hospital all day and did not care to bring my bag in I was so tired and in pain. But other than that I park in the handicap with my plaque to make sure all cameras are faced on my car and nothing ever since. I really do appreciate the staff here they are so welcoming and help with any needs.

Good experience getting the tour, deciding on which apartment and getting the agreement signed. The BAD…. Repeat safety concerns with little resolve. During cold weather, a newspaper is repeatedly placed in the “secure” entry that is supposed to be accessible by tenants only. Random people sleeping on or near furniture on main floor. I feel like an investigation into which tenant (s) repeatedly compromised the safety of others should have been conducted and tenant (s) be reprimanded and/or evicted as a result. I’d assume, like every other large city, there are programs in place to assist the homeless. This is not your role. Limited parking. And TERRIBLE response to an issue making the first payment following lease agreement (second months rent payment). There was a problem the day we signed the lease and the card info was entered manually. When the issue resurfaced (on a Saturday, that the office help left early), the $100 charge was applied. Was told on Monday that it was against policy to remove late fee without proper documentation that the portal was not allowing access. Was also told that it was against policy to take my payment manually, as a result. Which is absolute GARBAGE because they took my payment manually one month prior on my very first transaction. No regard for customer service, did not return phone call in timely manner. Another half*ssed employee taking a paycheck. And simply repeating the “script” provided to them. **UNHAPPY**. Get it together.

Amazing place to live! Since Sarah/BH management took over this place is looking great, staff is so nice and fast response!

The admistrative staff here is we'll managed and professional. B&H properties is by far one of the best apartment management companies I've worked with yet. Their staff is happy to be there and in turn takes great care of their tenants and their properties.

Spacious and beautiful apartments in a wonderful Johnston location. Staff and management are caring, friendly, and genuinely want the best experience for their tenants!

We really are enjoying our home here at the Cadence Apartments. Management responds immediately to our needs and we appreciate the stress free lifestyle. Their attention to detail in cleaning the common areas is appreciated. With this being a pet friendly complex we are pleased that there are no animal smells in the common areas. In our retirement years we appreciate the friendliness of the staff.

Office staff was extremely helpful when I was interested in viewing these apartments! Great amenities as well!

I do not recomend Cadence Apartments or Hubble this company is horrible to work with. Had more managers then I can count come and go. They would lie to your face saying they would do one thing and then turn around and do another. Entered our property with out notice and lied about it. Poor quality in how they were built you can hear everyone around you. Called there corporate office at Hubble multiple times to try to work issues out and they couldn't even return a call. Stay clear better places out there with companies who care about their tenants. Also any reviews from July of 2017 are fake they were offering a gift card just to write the review so don't be fooled by those.