Casey's, Washington IA

It's a gas station!
Nice people work here and the restrooms are usually pretty clean. Very convenient location.

This Casey’s store has to be the only store in the state that is closed before 10 pm
It used to be 24 hours and convenient they had snacks and all the stuff you expect
But this is a fuel island truck stop
Imagine trying getting a big rig into the west side store instead to get fuel because they are closed.
Your going downhill sir!
I bet this store is staffed by a manger who don’t want to work nights.
On cold nights in the winter plow drivers need places to go to get warm coffee and fuel.
If you alienate your customer base they will close the store
Maybe you should sell the store to Kum and go they have better coffee anyhow plus the fresh market deli.

Have tried getting gas here 4 times in the last couple weeks. Pay at the pump will not work and cancles the transaction after waiting 3 or 4 minutes on multiple pumps. Left without buying gas each time.

Diesel fuel island secondary pump is still broken after 3 months. So be prepared to fill one side at a time. We spend thousands a week in fuel there. Not sure why this has not been escalated.

It's been several weeks that no receipt is available at the pump. The pumps are lacking the squeege to clean the windows. The water reservoir is usually empty or full of trash. Paper towels are lacking. Doesn't anyone check these? What a terrible example to set for a business.

The receipt printers never work when you pay at the pump which defeats the purpose of paying at the pump because then you have to go inside and wait in a long line because the cashiers are incompetent. I complain each time and they don't care to fix the problem.

DON'T GET GAS HERE. The pumps are inaccurate, and most of the time, half of the pumps are broken. Fuel up at Hy-Vee. Seems to be the best in Washington. When they fix the pumps I'd be happy to be back.

Been trying to call to make sure a pickup order will be ready in time for a half an hour and the phone is off the hook

I like Both Casey's in Washington, pizza is the best, including the Chessy Bread Sticks. The service was great! I have no problems with Casey's

Very unfriendly new policy of not taking checks from customers of theirs for years I'll not go back. Spent a lot of money there. I'll go else where were customers count

Their diesel fuel island (if working) never has window cleaning solution in the buckets and if it does it smells like death. I've seen it last as long as a week in that condition. Should be on a check list before someone's shift is over.

This store's coffee area has been bare of any creamer/coffee add ons for at least a week.

Placed an order online at 10: 30pm paid for it with my card and when I got the receipt it said it wouldn't be ready till 1: 30am in the morning. I thought I messed something up because there's no way a pizza should take 3 hours so I called them to get it fixed they proceeded to tell me they can't make pizza right now because they are making donuts. At 10 at night so now I know there donuts aren't fresh either. The lady that was on the phone was quite nice but I could hear the kitchen worker in the background and they were rude saying I could just wait didn't realize it took 3 hours to make donuts in a pizza oven. I told them I didn't want to wait till 1: 30 in the morning because I'd be asleep by then and they just said ok. I said ok can I cancel my order and get a refund I could hear the kitchen worker making rude comments in the background about me because I didn't want to wait for a pizza that I ordered at 10: 30 at night that I wasn't going to receive till almost 2 in the morning. I'll stick to the other Casey's in town at least they know how to treat there customers.

A few mistakes here and there but hey their people and the food is delicious so it's all good in the end.