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Clear Lake Adventure Rentals

Address 712 US-18, Clear Lake, IA, United States
Phone +1 641-357-3535
Hours 9:00am-5:00pm
Website clearlakeadventurerentals.com
Categories Boat Rental Service, Bicycle Rental Service, Canoe and Kayak Rental Service, Water Sports Equipment Rental Service
Rating 3.8 16 reviews
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Clear Lake Adventure Rentals reviews

16
Sort by: date highest rated lowest rated most helpful
Hannah
October 14, 2023 3:05 pm

I unfortunately had a poor experience with this company. In August I had a boat rented for my bachelorette party. It was all we had planned for the day and a 2 hour drive for us. We got there and checked in to the office 30 min before we were scheduled to get onto the boat. Check in went smooth and lady gave us all the instructions. We drove over to where the boat was docked in the water, which was about 10 min away. As we were walking onto the boat ramp, we received a call from the office lady saying that we can no longer go on the boat because of the wind. We got this call at 2: 01pm, and our boat time was scheduled for 2. I understand that the weather can interfere with the ability to take boats out, but it’s more upsetting at the extreme inconvenience in timing of our boat getting cancelled. It was strange that the wind suddenly changed so rapidly, deeming it unsafe to take the boat out in the time it took to get from the office to the boat. It also didn’t help seeing dozens upon dozens of other boats out on the water at the time- although I understand some were personal boats. As I said above, I understand weather can interfere with boat reservations, but I feel that the cancellation could have been communicated to us well before the exact time we were to get on the boat, and if it were, we could have made different plans for the rest of our day.

Ashley
August 25, 2023 2:44 am

My family had a great experience with Clear Lake Adventure Rentals. Efficient, accommodating and kind. We'll definitely use them again!

Erin
August 23, 2023 12:02 pm

We rented the Walter G from Clear Lake Adventure Rentals on Saturday September 2nd. We had an amazing experience with the staff as well as our time on the pontoon! We will definitely be coming back!

Jeff
August 12, 2023 10:58 pm

They were very accommodating and flexible with the rental. Boat worked great as well. Greatly appreciated a well run operation and great service!

Katie
August 04, 2023 11:58 pm

The Team at Clear Lake Adventure Rentals was a pleasure to work with! We rented the Dirty Dozen with a driver, and they made sure everything was ready to go at our scheduled time and we had everything we needed. Highly recommend!

Kayci
August 04, 2023 6:14 am

We rented a pontoon for a bachelorette party and they found us a captain. It was a great experience and pretty affordable!

Trisha
July 30, 2023 12:38 pm

The process of renting a pontoon was so easy! The staff was extremely helpful and friendly! Would definitely rent from them again!

Megan
July 24, 2023 7:15 pm

Very rude and took my friends money- promised a free lily pad and made her pay for it, after taking the boat she ordered away from her.

Laura
July 24, 2023 11:08 am

So easy. Easy to make reservation and they worked hard to make it all work out with our schedule. Easy to use, they had boat and dock ready to go with full tank and in great working condition. Friendly staff, everyone we talked to was so helpful with a smile on their face. Thanks for making it a great time on the water.

Michelle
July 23, 2023 6:56 pm

I’m really not sure how to start this off because I did not want to write a review at all because I normally don’t I’m usually not that bothered. However, I want to share my experience. Back in February I went ahead and booked for the oasis boat for the last weekend in July for my son’s birthday. Obviously a week before my sons birthday, I got a call from adventure rentals informing me how the oasis pontoon had been sunk and was not repairable. As I understand that this was neither my fault, nor their fault…. They did not accommodate. They offered me the two small Minnow boats which was all they had available and I understood because everyone books rentals usually early because they go so fast, and it was a week before my son’s birthday. I looked just in case but everything else was booked, and normally I work weekends and I had already taken off this weekend and I didn’t want to let my son down anymore so I told them that I would take the minnows. I’m not disappointed as much as I didn’t get their nicest boats or the one that my son wanted, as I am at the fact that they made me pay the difference between the two boats for something that wasn’t my fault and that they had told my husband on the phone that they would throw in a lily pad that I ended up also having to pay for. I also work in service industry. I asked both of my owners at my employment, and other local business owners in Des Moines if I was treated respectfully or not, and they said absolutely not. Like I said, I understand it was nobody’s fault, but my son was highly upset. I didn’t get to have my family all on one boat and I had to pay the difference for two boats that I didn’t even want. It just seems a little outrageous that they didn’t accommodate to me at all but every other local business owner that I’ve talked to and even where I work, we would accommodate you so much. This is my experience I’m just upset that they didn’t offer to give me one of the boats free or throw it even the $50 lily pad for my troubles and my young son upset on his big day. I just don’t understand when I booked back in February because this is the one thing that my son asked for it, and it was the one thing that I spent the most money on to give him for his birthday and he didn’t even get it. I’m not trying to be mean, but I am telling everyone that I know about my experience and exactly what they did for me. That’s all thank you

Jamie
July 21, 2023 5:33 am

The staff were wonderful to work with. The pontoon was perfect for what we needed and the kids loved the tube.

Kristin
July 21, 2023 4:09 am

Have had the worst experience with this company. My maid of honor booked a pontoon for my bachelorette party. The pontoon we book was capsized on 7/8 and they had no backup pontoon for us. That’s not even the worst part of the experience. They told us this on 7/16 so we had to plan a whole different party in just 2 weeks and my maid of honor has yet to get her deposit back. They “can’t find the credit card on file anywhere” and now it won’t process. Will not attempt to book again ever.

Jason
July 20, 2023 10:30 pm

We have used Movement Solutions for the last four years and arrived this year to find out they were bought out.
The new people running the show were fantastic. Easy to deal with and they actually made the trip more enjoyable.
The pontoon we rented (Big Sally) was great. It was clean and in really good shape. We had everything we needed from them to enjoy our day.

We will see you again next year!

Abbey
July 17, 2023 11:41 am

Save your money and go to the other location. They’re only about their money and not about people coming back…… bad experience all around

Tracy
July 10, 2023 9:03 am

This place was amazing! Clean, big sites with nice fire pits and the beach was so wonderful. I would highly recommend this to any family with kids.

sharon
July 08, 2023 7:53 am

We had a great time on our pontoon boat rental, it was a beautiful day to cruise around on the lake. Carson was extremely friendly and helpful. He had the 6 of us loaded up in the boat, gave us instructions and we were on the lake in no time. When we met him back at the dock he also provided a few restaurant recommendations which was very helpful. We'll definetly rent from Clear Lake Adventure Rentals again when we're in the area. Thank you for a great afternoon!

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