Community Choice Credit Union, Ames IA

There is no way to call our local branch. Only option is to call their "call center, " interact with a computer, and be put on hold for a long time. This is incredibly bad service!

Anissa in the Ames office is simply amazing. If all of your representatives are as awesome as Anissa, your customers are in the best hands. She not only made my problem feel like it was so easy to solve, she also added her own personal touches. She is so kind. She deserves the highest accolades! And probably a raise….

Pulled my credit without telling me or getting my permission, and then turned me down for a account they use discriminatory practices don’t do business with them.