Dino's Storage, Bondurant IA

Still waiting on finalizing my contract, however, this has by far been the best service and terms I have had since renting a storage unit. My last unit, at Kwik lock storage right down the road. Assuming I don't go in and edit this review later down the road, than that means I am very happy with where I am renting my storage unit now, and I will not be leaving any time soon.

A great reasonable storage place. It secure and clean. Caleb is the manager and he is very personable and fun to talk to. Most of all he is very helpful in getting you set up with a storage unit. He is always there and willing to assist you. You are not treated like just another person that walked in the door wanting a storage unit. You are treated like your business really matters. Always there and eager to help you with your storage needs. Want a great reasonable storage unit I go out there.

Caleb the property manager at Dino Storage in Bondurant, IA was very professional when talking with me and seemed always eager to help in anyway he could.

Great customer service. Answered all my questions in a timely manner. Highly recommend for any storage needs.

I have been into the office a few times and the young man working there is always extremely helpful.

Customer service is fantastic. The lady on the phone was super patient and super helpful to accommodate me and my schedule, giving me extra time to enter the unit even after the facility was closed. The young man that stayed later to let me in was also very sweet and helpful.

Great secure storage, everyone there is very friendly and easy to work with. Caleb is great and very helpful.

Manager is very helpful (Caleb), computer systems are older, so expect some delays with the access codes but Caleb will help you out!

Caleb is a amazing person he help me with all of the questions he go above and beyond to get me what I needed. I’ll definitely tell people about this place.

If I could give negative stars, I would. Do NOT rent here! HORRIBLE customer service. I have shown proof from my bank that I have made my payment, and they are still calling and harassing me, but when I call with a legitimate rebuttal and proof, they state they will look into it and call me back and then never do. All they have to do is call their bank with the trace number I provided and see that they received the funds. I don't know why they won't. I guess they would rather bully me and try to get paid double. This isn't the first time this has happened with them either. Another time they posted my payment to someone else's unit.