Eastern Iowa Wheel Repair, Hiawatha IA

Rude staff, Poor Communication not a good business practice to make your paying customers feel as if they’re a burden when they bring you work. I’ll take my business somewhere else from now on.

Thank you so much.
I thought I have a bent rim, turned out it was the brand new tire.
Amazing customer service

The team at Alloy Wheel was great to deal with. My Mercedes had two bent rims and the dealership told me I had to buy a new set of rims. For a fraction of the cost they repaired the wheels, fixed a cosmetic blemish, then mounted and balanced 4 new tires. I was in and out ahead of schedule with no issues months later.

Very poor service I had my wheels painted in February when I put them on my car three weeks later I noticed they missed parts of the wheel when they painted them. I contact them they told me just to stop by so I drive the hour to their office just to schedule appointment. The day of my appointment I show up early and wait because it’s a hour drive for then at my time of my appointment they sent me a text say your third in line go run some errands if you want. I Didn’t have time to wait around half a day for them to fix what they missed so now I’ve driven four hours for absolutely nothing and my wheels are still messed up would not recommend this company

They were great! I was on vacation visiting my sister from Georgia and somewhere along the way I cracked my rim and the very cold temps cracked it to where it caused my tire to go flat. They stayed open so I could bring them my rim and he stayed late to fix it so I could get it early the next morning to take it to the tire shoo to have my tire mounted and I can get back home. They didn't charge extra for this.

Terrible, picked up my car at the dealership and over spray all over the rim, sent another guy back out to fix and he buffed the clear coat off the rim and did not put the clear coat back on. Made three appointments with this company to fix again and each time a no show. Absolutely terrible! Stay away from this company. I wish they had negative star review and don't believe Alloy Wheel saying they did everything to fix the problem. I would not waste my time writing this if it was not true.

I have my 4 wheels custom machined, something that never came from the factory, and the quality is outstanding! The ladies that helped placing my order were more than helpful. I highly recommend them for any wheel service you may need. You won't be disappointed!

Excellent customer service. Very friendly and great service.very experienced staff real professionals.

I had an aftermarket rim that had a few minor bends on the backside of the rim causing the bead not to seal all the way. I took it in and they did some repairs. When I got the tire back on the rim it still leaked air so I took it back. They said there was a chance of cracking the rim if they tried to straighten it more but I had them do it anyways. Tire is on and holding air very well. Thank you!

This place was very helpful in getting my rims redone after they were scratched from getting the tires changed. Gage did a great job on the repair and the two employees in the front office helped with recommendations to keep the rims in good condition for a longer period of time.

These people are pure gold! We were traveling from Montana to West Virginia and discovered we had a cracked wheel. I was told Alloy could help us, so I gave them a call. Shelby was so kind and helpful, and made sure we were taken care of ASAP. Gage did an amazing job repairing the crack and got us back on the road in no time. They fit us in their busy schedule on a Friday afternoon.and to top it all off, Shelby texted me Monday to make sure we made it to West Virginia safely. I haven't had customer service like this in as long as I can remember. My family and I are so grateful for these two. I highly recommend them, and we appreciate their services more than they could ever know!

I had three scratched rims due to a balancer. The shop hired Alloy Wheel Repair to fix them. The rims were in worse shape than before they were worked on because the technician did not properly clean the rims. He sprayed over road tar, dirt and water. He also told us the rough looking clear coat he had sprayed on would smooth out once it dried. To add insult to injury he had one of his floor jack handles resting against the side of the vehicle. We asked the company to send someone down to look at the rims in person. They refused and claimed we could not be satisfied. So now we are using a different company that can do everything right in house with premium equipment. I have seen Mobil units work on rims before and they did a very good job. Unfortunately this technician has zero pride and ability to do a good job.

We were a loyal customer of Alloy wheel repair for both of our dealerships. We had them fix a set for $440 and now they look worse than before the repair. The tech told us that is the best they will get. We had another company (Wheel Doctor) fix them now they are perfect. Alloy Wheel Repair refuses to refund our money. They do not care about our business. Will not ever hire them again! They are willing to lose two dealerships business and thousands of dollars over a simple $440 refund. Great business strategy. If you are looking for wheel repair contact Wheel Doctor.

I had them black out my wife’s rims and bow tie on steering wheel on both hers and my truck. They even helped me get my vehicle to their shop from another shop! They did a great job! Turned out great! Thank you guys!

Todd Fandel was very professional and did excellent work! Fixed my matte black rim from a nasty curb check!

I have been using them for a couple of years with very good results. A couple of days ago a wheel of one of our cars, an Infiniti Q70 got damaged, curb rash. The wheels are hyper silver painted, a paint almost impossible to match, called the company and they scheduled me the next dat with Todd Fandel, one of their technicians. He explained to me the problem and I decided to refinish all 4 wheels. Todd did a fantastic job, even with a magnifier you could not see that the wells were refinished, I’m extremely satisfied. I would highly recommend Todd if somebody needs their services, I’m not saying the other technicians are not at that level but my recent experience with him was stellar.
Thanks!