FedEx Ground, Waterloo IA
| Address | 2320 W Airline Hwy, Waterloo, IA |
| Phone | (800) 463-3339 |
| Website | www.fedex.com |
| Categories | Trucking Company |
| Rating | 1 3 reviews |
Nearest branches FedEx Ground — 2900 SW Brookside Dr, Grimes, IA, United States |
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FedEx Ground reviews
3Horrible customer support for in person pick up on a missed delivery (and we were home)! Zero flexibility and no ability to solve problems with a positive customer outcome! Absolutely useless after numerous support calls and showing up in person. Still haven’t received my package, will use UPS next time!
I would give them 0 stars if I could I had a package to be delivered Monday never showed up then drove to FedEx and was told FedEx ground has it and would be redelivered. Two days later so then I get a message can’t deliver as business address moved well that’s funny the address on the shipping label is the right address and I am actually there. Now watching them drive away because they went to the wrong address can’t run after them as I am with a customer then I get a message that I moved and can’t deliver really? So I call oh we will re try well no I needed this 3 days ago and I get well we will call you back no call back and still no package and now I have to drive to the other side of town to try and get my package that I paid for shipping for and why should I pay shipping if I still have to go get packages and pick them up from the shipper seriously messed up
Horrible. This facility needs to be shut down or hire all new employees. Liars liars. I was home when they said there was attempt for delivery. Not true. I believe these individuals are not doing their job or keeping the items for themselves to sale.