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First Interstate Bank, Grinnell IA

Address 1030 Broad St, Grinnell, IA, United States
Phone +1 641-236-7544
Hours
Monday9:00am-5:00pm
Tuesday9:00am-5:00pm
Wednesday9:00am-5:00pm
Thursday9:00am-5:00pm
Friday9:00am-5:00pm
Website locations.firstinterstatebank.com/ia/grinnell/1030-broad-st.html
Categories Bank
Rating 1.8 5 reviews
Nearest branches
First Interstate Bank — 511 1st Ave E, Newton, IA, United States
First Interstate Bank — 11 N 1st Ave, Marshalltown, IA
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First Interstate Bank reviews

5
Sort by: date highest rated lowest rated most helpful
user
August 29, 2023 11:25 pm

Ashley was a great help today! She helped me navigate getting a temp card and new card ordered after fraudulent purchases.

IRISH
August 08, 2023 3:26 am

Do not bank here. They will do a service charge ranging from $70 to $200 or more. Borderline theft

Becky
March 29, 2022 10:28 am

This is the worst review I’ve ever given because I believe that everyone and every business should be able to right their wrongs. I gave them many times and multiple people to at least offer to split the cost with me. All I got was good luck finding it. Like others have said, do not bank here! I needed the abstract from 2006 to sell my house. The lawyer’s office was helpful with their paperwork stating that they took it to F&M bank. They said they don’t have it there or in the Sully branch. I would have kept it with all of the other important papers that I have, some are 50 years old. Of course the abstract has to be recreated, at the tune of about $850. Since the bank manager washed his hands of my case (oh and there have been at least 3 abstracts that have had to be remade from bank so far).

Scott
January 25, 2022 12:22 am

Very unhappy with this bank and the teller manager.
I was going to put her on blast but I’ll leave it at her title. So long story short Wife stops to get money on Saturday ATM malfunctions. ATM service by a third-party they cannot do checks and balances on their own ATM therefore I have to wait seven days before my bank will let me file a dispute. My bank tells me it’s because we’re waiting for them to do the right thing. They are unwilling to contact their ATM company to do a checks and balance on there Owen ATM. So now our account is -270 some dollars and nobody cares. What great small town values this business has. Very unhappy with this bank I would not use the ATM again I’ll Gladly pay the 1.50 at Lincoln savings bank.

Matthew
December 17, 2021 10:56 am

DO NOT BANK HERE. Had suspicious charges on my account. Reported the anomaly. They decided that I made 1000$ in charges when I had not had that kind of monies since I opened the account. Zero help, no one contacted me beyond the day I reported the problem.

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