Golf Galaxy, West Des Moines IA

Had the fortunate experience to interact with Galaxy employee Judson Wabshaw about regripping. Judson accommodated my questions with patience and incredible knowledge. I was stunned and honored with his insightfulness. Thank you Judson!

I new golf and I had a simple question and the manager colon said he will not answer my question I think this violation of my human rights and I am very that he could answ

Decent place for regripping clubs, but would avoid for other club work. They don't save data from previous services performed under your account. Swapped a shaft on an iron with golf galaxy, to then find that the notes for service were inaccurate, length was listed as standard, rather than same playing length as the shaft being replaced. I got this corrected before they cut the shaft incorrectly. I picked up the iron after service to find that golf galaxy had installed a different style ferrule on the iron. When asked why it's different, I received the response that it was easier. I regret paying for the privilege to make the task easier for the club builder, rather than the builder seeking to achieve the same appearance and quality of installation as the original shaft (with same style ferrule, fitting flush with the hosel).

I went to get a club re gripped and the service was nice an quick. The cost is also reasonable as it's $4 for every club + the cost of the grips. They will cut the old grips off, unless you ask.

Has simulator’s, has a repair shop/ ability to modify club length/ re grip clubs etc shoes and clothing. Good selection of various clubs.

I was in Golf Galaxy recently and had an issue with a club i had a worked on and the store manager without hesitation took care of my problem, I love shopping here and having my clubs maintained and worked on here, great staff, outstanding mgr, You wont find better service anywhere else! Thank You!

Only place where you can find a good selection of golf gloves for a lefty. Also a gentleman gave my 1 year old daughter a neon golf ball to play with- very thoughtful.

Visited twice in two weeks. Not one employee addressed us either time. Lingered for 25 minutes the first time and 15 the second time. We asked an employee a question the second time and could barely get two words from him. We will take our business elsewhere.

We came in looking for golf balls as a present for family. We don't golf and wanted to buy something affordable without cheaping out. Dustin was awesome and listened to what we were looking for. He knew the perfect product and saved us about $20 from what we would have bought. He also showed us around the store and taught us about their fitting service for clubs. Overall walked in stressed about buying golf balls and left wanting to play golf. Thanks, Dustin.

No help what so ever. How can a business make money if they don't help the customer. I had two clubs in my hands that I wanted to swing and would have bought one of them but absolutely no customer service and I had people walk by me at least 3 or 4 times

They messed up my special order for new irons after fitting that were supposed to arrive in 8-10 weeks. I gave them a call after about 9-10 weeks and they realized they rang it up wrong. The manager was really easy to work with and came up with a solution where I'll get most my clubs in 3-5 days. Despite the mess upoup their end, they owned it and helped me out. Definitely will be getting fitted for a driver with them next year!

Matt was very knowledgeable and patient with our questions and gave us his undivided attention! Thx again!

Great assistance from the staff to find what I needed. Still like the Soft spikes and I needed replacements really bad. First visit to this business, may just need to visit again!

Great selection of equipment. I needed three clubs re-gripped and they did it on the spot. Nice!

Was looking for a putter for my extra set of clubs. Very few on hand and all used were over $100.00. The staff was friendly.