Good Year, Ames IA

Freedom Tire promises to take care of their customers like family, and they really do just that! Always helpful, professional, and no pressure. A different shop recently tried to prey on my ignorance to charge me thousands of dollars for the wrong fix. Freedom Tire saved me from wasting that money and prolonged the life of my vehicle with a thorough inspection and a much smaller fix. Their honesty and integrity has earned them life long customers in both myself and my fiancée!

Quality of work is decent, but their prices can be rip off and probably among the costliest I've seen in Ames!
I was given a quote of something like 800, which I eventually fixed for ~250 from a different place! But I also had a tire change from them before that at a reasonable price before. I'd recommend checking those prices/quotes ahead of your work to avoid surprises.

Had an emergency with my vehicle and they made time to get me in. I was out within an hour and the problem and cause was explained.

I have always had great quick and professional service here at a reasonable price. The staff have always been courteous and helpful. I will return.

Freedom tire has earned a 5 star review and then some. Maintenance for our fleet of company vehicles has been stellar. They also drove me back to my own shop when I dropped off a truck for service. Saved me time and money waiting for a cab/Uber.

They got me in really quickly and fixed my tire, got me back out on the road in no time! Thank you!

I had my tires replaced and wheel alignment done. The work was promptly completed the same day I stopped by to ask for information. The staff was very professional in recommending tires and friendly. Price was also competitive. Excellent service!

It was OK, the people were nice, the price was fair, but I set up an appointment and my vehicle sat there in the lot for 40+ minutes before they pulled it in for service. That was annoying.

I received excellent customer service from Freedom Tire after one of their competitors improperly repaired a tire. Dallas got me in right away and the tire was repaired the correct way. I highly recommend this business.

I bought 4 all new tires here less than a year ago. I picked up a nail. I called and asked if about a patch. It would cost $33 to patch…I spent close to a grand in February and my husband was told “it takes time to patch a tire and we expect them to do it for free? ” No worries. I’ll never spend another dime here and another business that I didn’t buy tires from patched my tire FOR FREE. They had zero problems spending any of their time fixing something so minor for free. That’s the kind of business I will be going to from now on.
Update: weird. We were told that even if we had roadside hazard warranty, it would NOT cover a nail. So which is it? I’m not calling again for a resolution.dealt with enough from your receptionist and shop manager. Your mechanics are excellent and friendly, that’s why I gave at least 1 star. But your business practices are not.

Was a loyal customer at the West Des Moines location due to phenomenal service and pricing, so gave this location a chance upon moving to Ames. Service isn't bad, but after having my car serviced here several times it is obvious they upcharge - most recent was a blower motor replacement that cost $100 over the MAX range for an online estimate. Don't ever plan on going here again.