Granny's Sweet Freeze, Des Moines IA

How sad and embarrassing. This place has been a part of our community for literally years have been coming here since I was a little kid, stopped by and got my little five-year-old some ice cream and asked if they could put Oreo cookie ice cream in a waffle cone, he said no, but they could put Oreos in a waffle bowl. I said no will just take the waffle cone with twist ice cream they go to making a waffle bowl and I politely said hey, that’s not for us is it because we wanted the con and it was literally such a big deal to where it got to the point to where I’m being asked to leave because I stated she wanted a waffle cone. The whole discussion was over waffle cones, not regular cones for how long this place has been around and family owned. That was some junk low-grade, no no integrity at all that small business will never get a good rap, or any more of my business absolutely disgraceful how could you literally make a big deal about a waffle cone to such a nice sweet little girl horrible people look at that smile. All she wanted was some ice cream and you couldn’t just deal with your mistake and give her a waffle cone shows the caliber of people you guys are. The experience you just created for a five-year-old

They have really awesome ice cream treats, sundaes, cones, artic swirls, ect and the prices are reasonable. Highly recommend checking them out

Love this place but sometimes the employees close early. Hours are not accurate as to what the employees want to do.

This place is awesome. The ice cream is wonderful, and the huge menu of flavors and options keeps us coming back to try more.
It's like the small neighborhood ice cream stores from when I was a kid.
My personal favorite the Dream Twist. It's great in both cones and shakes.

I have a very dear friend who loves Granny's. We go there every chance we get. Love you guys and your ice cream. Yum Yum!

Excellent ice cream. Staff was very friendly. Tons and tons of options! Dipped cones were amazing!

Been eating there for 30years I hope I'll be able to for another 30 if not more. Still as good as ever. Best place in DSM to get your ice-cream fix

Lots of ice cream treats to choose from. I always ask what pints they have to take home too. I personally think their black cherry is the best.

Love all the options! Never had a bad experience. It's our favorite summer sweet spot.

Love the variety. Absolutely delicious. & great customer service.
We ordered a Carmel Malt & a French Silk Pie with Cherry Bon Bon mixer.
Can't wait to go back and try more.

Ice cream was amazing, but they get so busy fast that it can take a while to get your ice cream. Definitely could use more staff

Love this place has really good ice cream shakes malts blizzards and hotdogs things like that way worth the money service is also good they get things out fast even though most days they seem busy at all hours if you have not tried granny's you won't be disappointed

Best little hole in the wall ice cream shop! Has become our favorite since we moved to the area! Fast service and everything we’ve tried has been phenomenal.

Always our favorite. Voted best ice cream shop in Des Moines for obvious reasons. We LOVE Granny's!

Absolutely delicious!
Local favorite over here on the Eastside of Des Moines Iowa. The cheese cake ones are amazing!