Iowa Endoscopy Center, Clive IA

Was supposed to have a colonoscpy here. The procedures said they would prescribe a special liquid to drink 7 days prior to the procedure, 2 days before and trying multiple ways to contact them (email, phone, thru the portal) still the pharmacy had not received it. Gave up and drove over to cancel the appointment. Then 2 hours later they finally call back. If they can't follow their own procedure of sending the prescription I worry they might not be able to correctly do the procedure. Definitely won't schedule here again.

I've had great medical care here - i have not had a great time communicating with the billing/payment office.tough to get ahold of, tough to get a call back