Jared, Cedar Rapids IA

I had the best service at Jared's today! Addy was so helpful and sweet. She had many suggestions, not only for the cleaning of my wedding ring, but much more, as well as set up appointments for future visits. I will always look for, Addy when I visit Jared's and she also has a beautiful accent. Thank you for your kindness!

Addy did a fantastic job assisting with all our questions and finalizing a purchase for a new ring!

Addy and Claudia were very helpful and guided me through the process so well. I never thought I’d be that guy that said “he went to Jared”, but, it’s not just a clever slogan.

Excellent customer service and I highly recommend them.

My family loves this store. Employees are knowledgeable and remember their clients. I always feel comfortable while shopping here.

Manager Claudia is amazing!

I have visited this Jared location three times now, and each time has been a wonderful experience. The first time I went, I had the honor of meeting Addy, who, truth be told, would not be out of place showing mind-shatteringly expensive jewelry in a store located in the capital city of a major world superpower. Addy got me set up with three chains and the coolest watch I have ever seen. I am thrilled at my purchases, and the experience was made even better when she frankly and clearly explained the pros and cons of buying a lifetime protection plan for each of the four pieces, two of which I purchased and two which I did not. Afterwards she and her two colleagues Cynthia and Melissa had a lovely chat with me, in which they entertained my possibly-impossible delusions that I will one day be a rich and famous entrepreneur, which I will. Trust me.

My second visit was with Cynthia. She eventually got me set up with the perfect set of bling. I chose eight custom-made continuum sterling silver metal rings, each mounted with a different color quarter-inch round-cut gemstone. She also helped me pick out a beautiful golden wedding band and secure it with a lifetime protection plan. Finally, she showed me another awesome watch in the clearance display which was beautiful to look at, but unfortunately did not work right then. So she applied a heavy discount to the watch for me, and then on top of that, without me having to even ask, she decided that the watch was unsuitable for sale. She then ordered an ENTIRELY NEW watch of the exact same type and tasked it for delivery to her store for me to pick up with my custom-made rings.

On my third visit to the store to discuss some features of my buying experience with Jared Cedar Rapids thus far, the store manager herself took time out of her day to sit with me and another sales associate and listen to my feedback. Sue, the manager on shift, took every word I said seriously. It was refreshing to interact with a good boss who cares not only about her people, but also the quality of the service and goods at her place of business. I wish every boss I'd had over my career had been as friendly, open-minded, and serious as Sue was on my third visit. The cherry on top was her informing me that my broken watch had been replaced with a new one free of charge!

Color me shocked. Consider me loyal.

Addy, Claudia, and Elia were completely amazing! I went to look. But why look when they have exactly what you're looking for! These ladies are so kind and patient! Thank you a million times!

I was Helped by Claudia and Addie. I fell in love with them both. What a great experience, what a fun time I had talking with them both. Very helpful, knowledgeable, and courteous. I can’t wait to come back again for my next purchase at this location.

Absolutely incredible experience. Melissa and Sue were so helpful in getting my diamond bracelet ordered. Both are so knowledgeable, no high pressure. They want ensure a positive experience and that you love your purchase.
I was later shopping for a mounting and loose diamond. Melissa once again helped me with this purchase. The in house jeweler working that day was so accommodating, she set the stone, sized the ring the same day!

Great team at Jared in Cedar Rapids!

Friendly and kind people, excellent customer service, beautiful luxury jewelry - great experience overall.

Thanks to Addy, Claudia, Marisa, and the young lady (forgot to catch her name) :).

Addy and Claudia were professional and wonderful! Definitely going home an extremely satisfied and happy customer!

Addie & Melissa were so helpful when we came in for a diamond earring repair. They went above and beyond to help us the earring was repaired while we waited and they insisted we get my wedding ring set cleaned. Great experience and customer service like this is why I’ve been a customer at Jared for over 20 years! Thanks again.

Thank You Addy and Malissa.you guys were awesome and wonderful. Hope to see you guys again.

I had an amazing experience, fast, knowledgeable and exceptional customer service from Claudia and CoCo!

Addie and Coco were great. Promptly addressed my issue and answered all my questions. Wonderful experience!

Had an absolutely wonderful experience at Jared's tonight. The band on my ring broke over the weekend. Went in to check on getting it repaired or possibly upgrading the band. Melissa helped us and was so fantastic! She talked us through all our options and showed up some choices for bands as well. A jeweler tech gal jumped in to answer some questions and was amazing too! I just forgot to get her name.
We ended up deciding that a band change would be best so I could get a sturdier/thicker band that would hold up better - and with some extra bling! YAAAAY! LOL!
Thank you to both gals for making it such a good experience!