Jimmy John's, Ames IA

The tuna sandwiches are great. Delivery has been a little delayed recently but I’m assuming that’s from worker shortages. I recommend using the app when you order so that you can get a free sandwich.

I'm extremely disappointed with this jimmy johns. They always for get something or they don't make the sandwich right but this time around it literally felt like they did this to be jerks. So I ordered from jimmy johns because I worked late and didn't feel up to cooking or doing dishes. Lately which has been like the last 4 times from this jimmy johns they have not included straws which isn't a huge deal but I personally don't enjoy dirting dishes if I don't have too. So I asked for them to put straws in the bag. Again not a big deal they did put some in so that nice however my biggest issue was the fact that not only did they not knock to let us know our order was here but when I went out our order was in a box one of the pops had been spilt and our stuff what just sitting in it soaking it all up for who knows how long. I went to go check because it had been a while since I got the out for delivery notice. The next thing was I specifically asked for no Lettuce I do not like Lettuce and there was more Lettuce on my sandwich than my husband's who added lettuce to his sandwich. I'm not generally the type to write reviews but this time was the last time I think I'm going to order from this specific store.

Pretty much a regular and normally decent experiences. Went today (01/09) @6: 30pm and the window person acted like it was such a hassle and pain to do their job. I hate my job too but I at least try to be charismatic at work and not make the customer feel uncomfortable for ordering

My loyalty is long gone. I know that covid has impacted staffing but this location fails to train their employees. Long wait times to get food is not an issue. I don't mind waiting. But my order is always wrong. I ask for mustard onion and jimmy peppers on my sandwich and not one thing was on it. Not one. I've ordered mustard and mayo packets when I get delivery, never in the bag. You don't even TRY to read the tickets! You just make whatever you want and toss it in a bag. Today while waiting for my order, I watched a guy stand at the make table and screw around dancing and messing with his pants. I called and let them know my entire sandwich is wrong and the guy who answered didn't even know how to handle a conversation. Went and got a manager, who apologized but I am done with the apology. In order to manage you have to leave your office and supervise your team. If you don't care anymore, find something else to do for work. Your lack of pride in your career/job is contagious. I'm a great tipper and loyal customer but I am finished with Jimmy Johns. What a mess.

Great food, great prices, employees are pleasant to order from as well as deliveries. Quick and convenient!

Pulled up 709 PM ordered small number 4 and powerade.receipt trk 364. He repeated back turkey tom and sprite. I assumed it was small turkey tom but U repeated poweraid. I get to window and he says 16.78. I said What? He says yes laguant turkey tom and sprite. I told him thats not what I irdered. Was nit the friendliest guy but neither was I. I paid the money and vowed never to return.communication figure ut out.

Bearded man on bread was very funny and might I say handsome. Food was quick and done correctly. 10/10 would go back.

Best Jimmy John's in town! My boy Dewayne John and the whole crew does a fantastic job everyday! Keep slinging those subs boys and girls! Whoohoo!

This happened a few days ago, I wish I could put 2 1/2, but I need to add an extra 1/2 for the Delivery boy being as kind as he was! Quick with delivery and was even wearing a mask which was nice to see! Thankful they were able to deliver our sandwich they forgot in store.
My concern was “Tim” the ‘manager’. He was short and making rude comments to me. He seriously did not make my family’s visit happy or helpful at all.

Stayin at the Hilton across the road. Went here for lunch one day. The wait took almost 15mins. My coworker went there went for dinner. It took him almost 20mins in line ANd they got his order wrong! What a joke.

"Freaking Forever".

I know it's busy during the lunch hour, but I was the sixth vehicle in drive through line at 12: 05. By 12: 25 only two vehicles got gotten their food and I saw several people walk in and be out in minutes with their orders. Decided to park go inside and got my order within minutes as well. Might as well not have the drive through at that pace.

Food tastes good but service is extremely slow. I've never been to a jimmy johns location as slow as this one. When I order it for delivery this location usually takes a solid half hour (minimum) from the time they received my order to the time it gets here (I live right across the street). It was slow going in person as well, we probably waited 10-15 minutes for 2 sandwiches to be made although to be fair the drive through was super busy. The employees are always nice and the food tastes good but it's not at all faster than if I were to just order from somewhere else and the speed is why I like jimmy johns so I'm pretty disappointed that I literally live across the street from a jimmy johns location and it still takes a long time to get here.

If you are looking for fast service (what they are known for) avoid this jimmy johns. Super slow service. The staff stand around and chit chat. The girl making my sub took almost 10 minutes to make my subs and told her co-worker her entire weekend plans while she s-l-o-w-l-y made the two sandwiches. Subs tasted fine.

Went to the drive thru today and the lady was super rude. Sorry you hate your job I guess but I don’t need a sandwich bad enough to deal with the attitude

Arrived home from work to an order at my door that I did not place. The order had been delivered to the wrong apartment building and when I called in to inform them, they had me deliver it to the apartment building across the street to the correct person. The girl on the phone saying “Sorry it has been a long day. ”