KFC, Keokuk IA

Phone never gets picked up, and I'm faeiky certain both the app and the website were developed by someone in year 1 of their IT degree. Loterally 0 way to order besides apparently going directly to the store.

We were greeted kindly for a weekday lunch. Restaurant was clean and not busy. Even with limited staff our order was out in just a few minutes. I had the spicy chicken sandwich that was delicious. A large piece of chicken made me happy. The price was a bit higher than their competition. A few years ago I would have avoided this KFC however it looks like they have improved quite a bit. Overall very satisfied.

They were out of most of the items we ordered and had to get different items. Overall everyone was happy.

Horrible service the night crew was rude unprofessional and took over 45 min to get my food and on top of that my order wasn’t even right! I will not be coming back here again I wouldn’t recommend this kfc in keokuk Iowa!

The manager, very friendly, great personality. The dinner was great, we could tell it was fresh and that's what is customers want, for that I give them a 5stars.
The Shipp family

Waited forever for food. Seven cars were pulled over to wait for their food. Couldn't understand a word the drive through person said. But the food was okay.

Was told to pull over for much of our meal almost immediately. The spicy sandwich i ordered didnt have any condiments on it like it should have. Famous bowl was cold when i got it.

It's a good place to it. Has improved on the taste of food and has recently remoled the inside and looks great.

Worst service ever! The 'newbie' took my order wrong, tried to overcharge for the wrong order, tried to not give me my change ($12), had to call someone else for help, helper had to call manager (who still shorted me 67 cents), then had me pull into parking spot to wait for my food). After waiting 20 minutes, I finally got my food. During my wait, a different worker came out and asked each of the five cars waiting what they had ordered. WTH? They definitely don't know the meaning of fast or customer service, how to count, being courteous or polite. My food was lukewarm, fries not warm at all, no ice in my drink. I received two responses from 5 employees. "my bad" and "sorry about that ".
I WILL NOT BE GOING THERE AGAIN!

Original recipe chicken breast was terrible, undercooked, rubbery, greasy. Very disappointed

My son and I visit KFC on the regular. The staff is always friendly and I'm seriously impressed about how clean the dining area is! If there ever is a problem with the orders GM Jamie fixes it happily.