Kum & Go, Des Moines IA

It is 5am and the doors are locked. Supposed to be open 24/7. The lady inside just ignored me and acts like they are closed.

Closed at 9pm? How convenient is that? Not earning my loyalty when I can't get what I need when I need it. You need to lower your prices to make up for inconvenience.

Blonde girl in the kitchen was incredibly helpful and from the looks of it does whatever possible even due to being short staffed. Store being closed at 9 really isn’t that big of a deal due to staffing issues, people have a problem, apply and help so the store isn’t closed. I’m sure you’d understand if you got screamed at about IDs all day.

Good selection of snacks foundation drinks and hot food. Customer service is always good, great cashiers, bathroom could be a little more clean

I used to be employed by this kum and go and they have 90% females that work there and they said because of my messy pizza skills they was letting me go but before I transferred from a huxley store not did I have one complaint about my pizzas just tell me the reason that u are letting me go us because I am a male so very wrong fir the reason they gave me and isn't pizzas messy to begin with will never work for the gm or the kitchenmanager at this l8cation

Horrible customer service. The store manager is a Horrible person. I rather use a different kum and go then this one. I'd give it zero stars but not the option. I will definitely tell my friends and family not to go to this store.

Had no experience because they don't want to spend a minute updating their hours online. I mean is it really that hard for places to update their hours

I fill up at Kum & Go always. I'm fleet & work over the road 12 hrs a day. I filled up and went in to use the bathroom and a Spanish Lady behind the counter informed me the bathrooms were closed from 10pm-6am & even had it blocked off. 2 reasons you go to a gas station 1 is for gas and 2nd is the restroom. NEVER HAD A RESTROOM CLOSED EVERY DAY FROM A CERTAIN TIME. LOOKS LIKE SOMEONE DOESNT WANT TO WORK.
Will never come here again.

We got there at 8: 58 they let us in and said 2 min and.we were trying to be fast and the lady had a attitude

Paid for gas and I said number 10 cause I though that was the gas pump number since there wasn’t a sticker on no pump lost 15 dollars and had to pay again good start to this day

This location seems to have gone out of business. Tried stopping twice in the last 2 days. Pumps shut off, doors locked and chained, all lights off. No signage indicating anything. Theyve kind of been hanging by a thread for a long time. Half the gas pumps dont work, so you always have to take a a gamble and move to a different one, sometimes 2 or 3 times before you find one that worked. I prefer QT or Kwik Star anyway. Better service, better product. Its just that this one is just blocks from my house and was kind of convenient to stop in. Not any more I guess. QT is just several blocks in the other direction so I guess I'll go there now.

There’s a Spanish lady that is missing her front tooth that works here and if I knew her name I would address her by that but anyway she is so rude anytime me or anyone of my friends come in. I own a couple of business in the area including a 5 star roofing company and I will make sure I don’t allow my fleet to fill up here anymore. She’s been extremely rude to me on 3 separate occasions and tried to make me feel stupid for asking questions. I’m done with this place it’s not even the closest gas station to my house, Me and my guys just fill up here for the points.

It's A Great Convenience Store With Lots To Choose From And Gas Check It Out It's Nice Clean Convenience Store With A Great Staff To Go With It Keep Up The Great Work Everyone It Shows How Much You Care About Your Store And Your Jobs!

Always like Kum & Go, they seem to be helpful and friendly. Have snacks and drinks for any mood I am in that day. Chocolate, pop, chips, and donuts, love them all (fortunately not all at the same time).

Madia what is the best! She help me out so much today with a smile on her face she definitely deserves a raise it was so busy and she continuously did her best

I normally use kum and go as my only gas station, but this location has ruined that. I've lived here for almost a year and half the time I go to fuel up here, the pump is malfunctioning in one way or another. So I have to turn my car back on and hope a different one works. I don't know why it's so hard to make sure your pumps are working.