Lowe's Home Improvement, Cedar Rapids IA

Tyra helped gather my order rather quickly. Rallied assistance for five windows on two carts. Jon with support of the team assistance carefully loaded the windows in the Jeep. Then, on the cage. They guided me as I ratchet the three that needed to be on the back. Plus, gave me helpful tips for driving and care of the windows to prevent broken glass.

Easy peasy drive and carry inside to wait for my friend to help install.

The windows arrived at Lowe’s as explained during the ordering process.

During a few calls to check the team on the phone were helpful. And, made sure to add notes so both orders could be picked up together. Although Lowes received them at different times. Plus, worked with me on a pick up date around my trip and the contractor was sick.

I’m excited to buy more windows next season. For the second and final floor.

Well done, as always. Since 2004 you’ve been in my life when living in the area and upon return.

You’ve helped with many renovation needs. Answered countless questions. Friendly is your middle name.

I’ll be back

/ update

Austin did a wonderful job helping order windows. The quote on the phone from someone else ended up not being as much in person for the custom size

Regardless of issues that arose for various reasons, like sizing to the Lowes card didn’t work from the contractor, Austin went with the flow. He problem solved to ensure the five windows, three specialty order, were perfectly sized. Submitted, and sent receipts digitally to help with paperwork.

It’s customer reps like Austin around the country that keep me visiting year after year regardless of the location.

Lost my card in the store looked for it couldn't find it I'm still able to pay for my purchase with my phone number and on the way out they ran me down because they had found it good employees good attitudes

We recently bought blinds here. The staff was super helpful and very informative.