Metro by T-Mobile, Waterloo IA

This store displays zero professionalism! Employees never answer phone calls.

NO ONE SHOWED UP FOR WORK! IS THIS SPOT STILL OPEN? !? !? ! DON'T RETURN CALLS! LOTS OF PHONE ISSUES AND NOOOOOO CUSTOMER SERVICE AVAILABLE

Metro is the WORST phone company to go through. They are unwilling to help you. They told me to cancel my 6 year Olds birthday party till next year. They won't change my payment date. They lie all the time. They say. One thing then turn around and say another. I have nothing but problems with them. I do NOT recommend them to anyone. They get ZERO stars from me.

I ordered on line it came late and they had difficulties delivering it because shipper didn't put apt uses figured it out. Then I couldn't activate. The woman that helped was rude to the max and swore f$%% at me when I left. My phone still didn't work an I didn't want to go back. But did and that lady was real helpful extremely. But she didn't pit my glass cover on correctly and the air bubble and hair. And went home and phone still difntvwork correctly. I want a refund but I live out if town and unable to get tobthevstore and dontbrealy want to deal with this company. Plus I'm sitting in my house and don't move and now I have 5g 4 bars but most time duringvdaybo have none. And have to use wifi. So I don't recommend it. Customer before me got really screwed!