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O'Donnell Ace Hardware, Des Moines IA

Address 5715 Hickman Rd, Des Moines, IA, United States
Phone +1 515-255-2240
Hours
Tuesday8:00am-8:00pm
Wednesday8:00am-8:00pm
Thursday8:00am-8:00pm
Friday8:00am-8:00pm
Saturday8:00am-5:00pm
Sunday10:00am-5:00pm
Website www.odonnellhardware.com
Categories Hardware Store, Home Improvement Store, Paint Store, Tool Store
Rating 4.9 15 reviews
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O'Donnell Ace Hardware reviews

15
Sort by: date highest rated lowest rated most helpful
Samantha
July 26, 2020 3:43 am

We absolutely love our local Ave Hardware! They are always kind and helpful! Support local! They also have a great selection of Yeti cups and coolers!

Johnathan
March 25, 2020 10:12 pm

Only place I was able to find OilDri, after checking at Lowe's and Walmart. And a good price too!

Pat
June 18, 2019 9:14 am

This is the best Ace. Jolene runs the store and she is fabulous. Everyone here is always friendly and helpful.

The only drawback is the new keymaking machine. I havent had a good key yet out of that machine.

Fl Quirk
December 30, 2018 4:42 am

Old fashioned hardware store. Listened to my needs and provided what I wanted at a reasonable cost.

Doug
December 04, 2018 7:37 am

Great place, very knowledgeable and helpful staff, was able to answer all my questions and direct me to the right products. Decidedly better than big box store alternatives I almost went to (besides, they had the one product I couldn't get elsewhere!). I will be back!

Amy
November 30, 2018 8:52 pm

Love these stores. Easy to get in and out with what you need and find knowledgeable help. They all know their stuff.

teena
October 25, 2018 11:58 pm

Alex the assistant manager went above and beyond to ensure I had everything to make my portable washer machine work. I will see you in November for my sand bags. Thanks again

Corn
October 14, 2018 11:12 am

Nice store for my run ‘n gun hardware store trips. Real friendly and helpful staff. Free theater popcorn machine that gets regularly cycled. Yum!

Bobby
September 14, 2018 12:33 am

Stopped in last night last minute. The young man assisting me (i believe his name was Nolan) Was INCREDIBLY knowledgeable and very helpful despite the fact the the store was closing within minutes of my arrival. He got me everything I needed for my repair quickly and efficiently. I will travel clear across town to shop here before going to Home Depot ever again. Great job Ace. Super impressed by the staff's customer service driven attitude. Thank you!

Terry
September 03, 2018 5:23 am

Walked in the lady asked what I needed? I told her a light for above my work bench. Showed me all the lights they had I picked a pinch light for $10.00. Works great!

Jenni
September 01, 2018 11:31 pm

Every single employee I have ever spoken to and asked questions about various types of products and ideas/tools needed to fix things, etc were very knowledgeable and helpful! This is a great neighborhood hardware store to get last minute or emergency supplies for quick fixes, as well as items needed for just regular maintenance as well! I highly recommend stopping in the next time you're needing household diy stuff or maintenance items, etc!

Eric
August 04, 2018 4:43 am

The manager Alex made good on Ace Hardware's satisfaction guarantee for me today. An ACE brand sump pump I had purchased several years ago failed because a small replaceable part failed. He didn't have the part in stock so he replaced the entire pump free of charge. That is why I will continue to shop at ACE Hardwares!

James
October 18, 2017 1:28 pm

Went to this location for some key copies and some random hardware. The associates were very helpful and timely. The keys I received unfortunately didn't work, but when I returned, they replaced them with no questions asked and even gave me an extra copy for a tricky key, just in case. Both keys work now and they have definitely earned my future business.

Ed Snuffin
May 28, 2017 6:28 pm

Considerably more helpful than the other Ace Hardware locations I tried. They asked questions and solved the problem instead of just saying "can't help you".

Robert
May 27, 2017 5:07 pm

Very helpful and know what they're doing and what they're selling! You might pay a little more than the big stores, but you'll get the service you need! Very informed staff!

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