Panora Fiber

Absolutely awesome technician. Fantastic customer service. Set up was quick (previous owners did have service though). I don’t expect everyone to like pitbulls and my tech said he didn’t like big dogs I understand this 100%. My dog doesn’t look (or sound) friendly at so he was put away before the tech even arrived. My dog Po was being super loud and the tech saw me struggling to keep everyone quiet and manageable and said I could let him out. This is the first time any technician has ever done that for me. I’m also a service tech so I know how stressful big dogs can be. The tech became friends with Po pretty quick. After set up and paper work I knocked a glass over onto his bag and he just moved it and said it was okay. He then helped me clean it up and said my hands were full because I had a baby in my arms. This is the kind of technician that you want on your team, cool under pressure, able to adapt, aware of the situation and phenomenal customer service. If he wants to switch to residential trades send him my way! We’ll take him LOL!