Per Mar Security Services, Urbandale IA

The technician, Chance Waterman, was knowledgeable.personable and courteous.

Absolute worst company and security officers in the industry! This supposed security company does patrols and parking permit checks for the business complex my office is unfortunately located in for the time being. Try to get ahold of anyone by phone that can actually help you, I dare you! They throw you into an endless loop of transfers all over the state of Iowa. Long story short, new hot bar moves in next door, all of a sudden my business parking (a parking permit area required by the owner of the property, which is why per mar was hored to enforce permits) is completely overtaken by said new bars customers. And commence endless transfer loop of phone calls, Omaha to Dsm to Davenport back to Omaha back to Dsm.and during all this the stereotypical per mar lazy guard drives right through the property, and does not stop, does not do anything at all but look at all the cars that shouldn't be there and just leaves. So I tell at least 2 of the ppl in the endless phone transfer the exact per mar id# on the car that just drove through, and both absolute waste of space' say, "well let me transfer you to someone that can help you" and argued they could not look up the cars' id#? Seems to me, they try everything in their power to not do a dam thing especially anything security related!

Ling and Bryan were courteous, attentive and professional during the full day install. We appreciate their attention to customer service!

We recently upgraded our security system. Shawna was our install technician and was one of the most courteous installers I have ever dealt with (including myself)! She was very knowledgeable at her work and kept me informed of what they were doing the entire time of install. I have been using this company for 23 years and am satisfied with there ongoing work.

Shawna S.and Ling just installed at our house. Great customer service. Cleaned up after themselves. Nicely done and would highly recommend.

On October 11,2022, the PER MAR Security Technician arrived at my home, on time, to install an addition to my existing home's security system. The technician, R. Fritz, was polite, efficient and very meticulous. Prior to installation, we walked around the job site reviewing what was requested. He installed the system professionally, combining my demands with the new system's capabilities, all while working in less than ideal conditions. Mr. Fritz completed each task safely. He left no trash to pick up, no furniture to re-arrange nor any insulation to replace after completion. Mr. Fritz left everything like it was before he started the job. I had to do nothing. Upon completion of the install on October 12,2022, the second day on site, and again, arriving on-time, Mr. Fritz tested and then explained the system's operation in a very thorough and easy-to-understand manner. As I write this review, the system is working perfectly, I am pleased with the work and I am a very happy customer. Thank You!
Dale H.