Planet Fitness, Cedar Rapids IA

Went into this location twice over the last year to have my membership cancelled. Both times I signed something to cancel my account, but I'm still getting charged! This is so annoying.

People are friendly and not pushy. They are willing to help you if needed. Getting a good workout to help me lose weight and tighten mussles

Went to the Cedar Rapids location tonight at 5: 30 pm with a friend who is a member. I was thinking about maybe joining. The outside doors said masks are required, but as we went in there wasn't any patrons wearing masks. Staff also was not cleaning the equipment, was an easy decision not to join, false advertising!

Very clean and super helpful trainer. Fellow guests are all in good spirits. Tanning beds as well as stand ups have strong bulbs and the hydro massagers are especially nice after a work out.

I'm very happy with Planet Fitness. The staff is incredibly nice and professional, as well as very willing to answer questions. The facility is always clean. I highly recommend it.

I absolutely love this gym. Plenty of machines you can use. They have safety protocols for covid which is nice. Their locker rooms are kept nice and clean. The staff is so friendly and the people there keep to themselves. It's a great gym to get a membership with, but if you do I highly suggest getting the black card so you can bring a friend along to workout with

The person at the desk 1/16/2021 when I went to cancel was so rude and argumentative. Tried to tell me the bank would deduct the monthly fee on a Sunday. When I explained the fed is closed on weekends and holidays and while you may submit it, it will not post until the next business day. She said I was just rude. I will never rejoin or recommend this facility to anyone.

Taylor was amazing she took the time to explain everything to my wife and I and even gave us some great advice and tips on our new keto diet thank you very much look forward to using our new memberships

This place is terrible I tried logging into my account online and I forgot my username. I tried to recover my account my using my email. But it wouldn’t send not ever. So I tried to call they tell me they couldn’t help. Tomorrow I am cancelling my membership period. Bad customer service as well

SO affordable. My favorite part about this gym is the zero commitment, so no fee if you quit, but honestly their memberships range from $10-24 a month, and the basic membership is all you really need.
Their black card membership is also awesome though, because you can bring a workout buddy, which has been tremendously helpful with my workouts. It also gives you access to their spa. The hydromassage is amazing and a really good way to relax your muscles after each workout. There are other perks to having this membership, but those are my favorite.
They offer free fitness training at even their most basic membership, which I think is amazing.
The place is VERY clean and sleek, and the staff is friendly.
If you're thinking of joining a gym, I HIGHLY recommend trying this one.

If ZERO STARS was an option. Came in twice with a simple question about membership. The District Manager was there the 1st time and promised to get back to me soon. I never heard back. Stopped in again and essentially the same the thing happened with the Manager. So I called the 3rd time and got the Assistant Manager. He only offered excuses for the lack of ANY response and informed me that I would have to call corporate. Except, HE DIDN'T KNOW THE NUMBER! When I asked how I was supposed to get the number then (especially since he informed me he is the one training the current Manager: O) he told me it was available online and deliberately hung up on me. Seriously have no idea how they keep any customers with such HORRIBLE Customer Service and lack of follow up!