P&P Small Engines, Des Moines IA

Its been a long time since I have delt with a company this professional, prompt, and customer based, will highly recommend.

Very nice people, they don't give you that (ok, if I have to) reaction, they are very concerned that you have the right part the first time

We took our zero turn mower in for a new blade and oil change. They told me it would be a week after two weeks they never called so I stopped over there they had my phone number wrong and didn't even try to email me. I had given them a 100 deposit and when I went to check they had not even started my mower. So I told them I would just take to another place because I use it for work. I asked for my deposit back since they had not touched my mower and the guy was super rude. Not sure how they have so many good reviews because they were awful! Beware of this place.

Sir it was under my spouse name Oscar Martinez. I understand sometimes things happen in small business but own the mistake and make it right please. We were not treated correctly and you have the 100 for nothing that was done. Thank you.

Great shop! Bought a used lawn mower that ended up needing a new carburetor. P&P had one in stock for my model and after a quick phone call from my buddy to get it on hold, I went to get it. Shop assistants were great guys - got my order processed quick and I was out the door. Quality item and mower started first pull after installing. Thanks guys!

Staff was friendly and explained everything we asked them about. They have a lot of things on display and I believe that is a big help

I had trouble starting my 102 cub cadet asked for help by email. Later I got a response explaining what I should try and where I should look to get the exact part. Low and behold I got the mower running that night.great customer service will bring my mower needs to them again.

Honestly, some of the nicest and helpful shops in the DSM area. They explained everything that they were going to do and explained what to expect. Awesome people and a great help. Thank you guys!

I had a great customer experience purchasing from P&P Small Engines. Their website was easy to navigate and the checkout process with clear and concise. They communicated promptly about my purchase and kept me well informed about the status of my shipment. The item I purchased arrived quickly and in perfect condition. This was my first time to buy something from P&P Small Engines, but it won't be my last!

Very quick delivery. The part was exactly what I ordered. Thank you guys for your service. You’re awesome.

The employees that work at p&p small engines are very helpful and knowledgeable. They helped me purchase engine oil, air filters, engine oil filters, spark plugs, fuel filters, transmission oil filters, transmission oil, belts, and blades for my Cub cadet 2000 series tractor. They have a wide and vast selection of parts both older and more recent for whatever you may need for your outdoor appliances. I also feel that their prices are very reasonable and fair to the consumer. I am always happy to support a local business over a big box store. Thanks!

Very knowledgeable and helpful staff with competitive pricing.
They have earned my loyalty after two visits. Wish I'd stopped in years ago.

Took my lawn mower in because it wasn’t working they said they’d have a quote for me but it’d be 50 dollars to diagnose the problem i said that’s fine. They called back with a quote almost as much as a new lawn mower. They went beyond the problem and added extra stuff. I told them I don’t want to do the service and they told me it’s 75 dollars to diagnose it. It’s not worth bringing your lawn mower to be serviced here.

Staff is always nice, helpful, and knowledgeable. Prices are competitive. Got a customer for life.

Honest and straightforward. They do not apply unreasonable charges or treat you in a despicable manner because they have high demand for the excellent repair work they do. Highly recommend!

Great people. Know their small engine parts and have ability to cross reference and understand when part numbers change to find correct parts for customer. Shipped item out same day.

Always curteous and professional service. I have purchase several pieces of equipment and accessories. I have always been provided with the proper solution for my needs. Highly recommend this dealership!

Had troubles with my old rider, and they handled my situation well! I'd call again if need be! They do charge up front for service or repair and pick up and delivery! I'm good with it as long as the service is good! And it is! Thanks, Justin!