Rent-A-Center, Mason City IA

The mason city ia location is a joke. The manager acts like he's better than everyone else, I've seen him talk to customers like they are dumb and don't know what they want and when they try to talk he talks over them and will not let them get a word in until he's done talking. The store is ran very poorly and don't feel like I'm "family" like I should.

I was able to get a brand new washer, for the first time in my life, in just a couple days and without paying anything right away! I am truly thankful and impressed.

I was wondering a television for a Christmas bonus to myself. The online choices had some good bargains. The contact person at the store closest to me was slow about getting back to me. I almost wondered if they were going to call at all. They were not informative about the TV that I was wishing to purchase and then I downsized to a different model and they told me they had a different model and didn't explain to me the difference between the two. For me to make a purchase, a large purchase, I want to know all about the item that I am purchasing. I asked what the difference was between the two TVs and they didn't respond. I later canceled my purchase and decided it's best if I just shop locally and not on line. I was ready to spend some money and they weren't too interested is the feeling I got. I would not recommend the store that I was working with.