SERVPRO of Des Moines NW, Grimes IA

We have a flooded basement. Servpro responded quickly with a plan and huge drying equipment. They removed the soggy carpet and have been in direct contact with the insurance company for further removal and repair. Scheduling things to happen has been easy, and the team is always punctual.

SERVPRO to the rescue! My husband and I cannot thank you enough for your very prompt, diligent, and professional workmanship in our time of need. Their mitigation of the unfortunate after affects of our town's flushing of the sewer lines was top notch! This company saw us through every step of the way and returned our home to a safe, sanitized living space. Thank you so much for answering all our questions, we felt so valued and every employee that came to our house over a series of days were, kind, empathetic, trustworthy, knowledgeable, and willing to go that extra mile for us!

Robert and his team came within 20 minutes of a fire that happened on Saturday May 6th at our business, his team did a great job and didn’t interrupt business flow.

All the work was done very well. The subcontractors were all very pleasant and got the job (ceiling and wall repair, new floors, painting) done right the first time. They also fixed the toilet for us when they reset it.

Courteous and attentive. Responded very quickly and helped us put our basement back together. Worked well with our insurance.

Everyone involved in the cleanup and fixing of the water damage were very professional, helpful and prompt. They did an amazing job and we are looking forward to using them again in the future for other projects we have planned.

I called Servpro late one night when our apartment building flooded. I cannot describe how at ease and rest assured we were after they arrived. They kept us informed, were swift to assist with clean up, and were overall very pleasurable to work with. I would 100% recommend!

Rob and his team did a fantastic job! Their attention to detail as well as their excellent customer service was top notch!

The personnel were very professional and covered all our needs. Communication was effective and covered all the details. Rob was excellent and we would recommend them to others.

First time using ServPro and things went so smoothly. Got the house put back together in under a week

Involved with work at Janice Whitehead's house. Amber and Ryan were so friendly and willing to satisfy her no matter what. Very knowledgeable and explained in detail to Jan. Two of the best workers we've encountered in any projects we've had done lately.

Rob, Nick, and Louis were fantastic with our reconstruction. Very professional and friendly. They worked quickly and the quality of the work is great.