Silver Oak Condos, West Des Moines IA

Would give zero if allowed. Maintenance takes one to two months to get to you for anything.you cannot get a hold of anyone in the office it’ll take about 5 to 6 calls. Don’t worry about assigned parking people will park where they want.

Jennifer the property manager isn’t much help. She doesn’t offer solutions. They only take your money and per their RULES they do not bend them even in situations with dealing with a family funeral I had to move back home. She states they would charge 4 months rent up front on top of keeping my security deposit. I spoke with a lawyer who deals with real estate and told me that they’re just money hungry because due to my situation they could have kept the security deposit and rented the unit to another individual. I even had 3 people I know who needed a place to stay that was ready to move in but Jennifer stayed I wasn’t able to sublease my unit when everyone at Silver Oaks rents their apartment out for other people. I asked each person when trying to find the office for my keys each person was renting their unit for someone else to stay in, all of them which was Caucasian. So that made me feel the employees and everyone who works for the company is Racist & Unprofessional. So now I’m about to pay on a payment plan to try to avoid an eviction for over 5k while they still keep my security deposit!