Smith Automotive, Pleasant Hill IA

Great experience! Friendly and knowledgeable staff. We highly recommend the company and will return when needed.

Once again, you guys are amazing! Thank you so much for taking care of my car AND me! I appreciate your help so much!

The team at Smith Auto is very helpful! Took my car in and they gave me an full inspection rundown, including pictures, and emailed me an invoice after we talked about everything. They were able to order my part next day and fix it so it'd be ready to pickup before they closed. Convenient location too!

Very good when I drove in. However, 2 days later when I called 2 different times during the day-leaving a message the second time-I did not receive a return call.

Initially I scheduled an appointment for clearing check engine and tire pressure sensor lights. I also asked for LOF, tire balance and rotation. There were issues that needed rescheduling with alignment. The dash error lights were never address to fix. When I called and addressed this I was told they would discuss it and I would need to reschedule.
This type of service I don’t need!
The only thing done was an oil change. They didn’t even change the air filter that I said was ok to change.

If you want superior vehicle service, go see Smith Automotive and ask for Ben Rogers. Not only will he provide your vehicle with the love and attention it needs, he will also fix your cell phone with super glue (Gorilla brand, of course). While your vehicle is being serviced, you can enjoy the plethora of snacks and beverages in the waiting area, and may even be lucky enough to get a visit from Rocky (the adorable, sweet and well-mannered office canine). Rusty, Jenn and Zach will provide you with the entertainment and laughter you need while you patiently wait for your beloved vehicle to be serviced. The service is stellar and ambience is second to none.

They'll rip you off, replace parts for no reason or break your transmission, just avoid this shop and go literally anywhere else. AVOID

Passing through and stopped at Casey’s down the street and noticed oil leaking. They came and got under my car and evaluated then tested and fixed. I was recovering from stage 4 cancer. Folks, they didn’t charge me a thing. I was speechless! I’ll always remember and am greatful we still have good people doing amazing things for others. Thank you Smith. Your a blessing I will pass forward.

We have an old vehicle that needs a lot of work done. When we hit the $5,000 mark they called us up so we could make a hard informed decision. My husband was less than pleased but I know from first hand experience that sometimes clients don't want to hear the ugly news. They were upfront and honest with us and I will be back for other repairs!

We had an absolutely wonderful experience with Smith Automotive. Rusty was very informative and kept us updated on the work they were doing. The repairs were done in a timely fashion and they were kind enough to provide a car for me to borrow while the work was being done. They were honest and understanding and allowed us to decide what repairs we wanted to make without making us feel obligated to do other work. Highly recommend for any auto repair or service needs! Plus their puppy is such a good greeter at the desk!
We will be back!

Always have a good experience here. Customer service is great. Love their digital diagnostic service that keeps track of what in my vehicle is in good shape, what needs monitored, and what needs to be serviced now.

I had taken my vehicle to another automotive business and was growing extremely frustrated with them. I contacted Smith Automotive and right off the bat their customer service was top notch. They quickly got my vehicle in and did a full inspection. The other place had told me I needed a new pigtail for my headlight and Smith’s said not the case, changed the headlight bulb and guess what? It worked! They saved me money and were honest people! With their inspection they provide you with a detailed write up on any issues they find complete with pictures so you can see for yourself! They have definitely won my business and I will send all my friends, family and neighbors their way!

Very nice, very knowledgeable. Explained everything in detail to where i could under. Didn't try and upsell. Nice waiting room. Oil change was $25 less than previous place. Answered all my questions. Even unstuck a seat belt for me.

Very honest and fast auto repairs. I felt as if they were recommending the best solution for my vehicle, not just the most expensive. I would highly reccomend this place

They are also cheerful & helpful which means a lot to me. Service was very fast as I waited.

I’ve been bringing my truck here for 3 years. A lot of oil changes, replacing worn out parts and fluids and a couple of unexpected issues. I think I’ve had only one part go bad several months after they installed it but they replaced it for free. One thing I also like is that they give you a loner vehicle so I don’t have to make arrangements to get rides or take time off from work. Rusty and his staff are helpful and also get me in and out in a timely manner.