Stalker Chevrolet, Buick, GMC, Creston IA

I have always been pleased with Stalkers the dealership, (SERVICE TEAM) are professional.

If I could give less than 1 star I would bought a vehicle from here had nothing but problems and service is terrible

Eight or ten years ago I scheduled a front-end alignment, and I was told that the service manager would do unnecessary repairs. I specifically told him that I had replaced all the ball joints myself and not to do anything but the alignment without notifying me first. When I picked up the truck he said in passing, “we rotated your tires for you”. I thought that was nice of him but when I went to pay he charged me $22.00 for it. I paid it but never went back. If I couldn’t trust them on a $80 front-end alignment why would I buy a new or used car from them?

I drove past Stalkers to by my 2018 Colorado from Karl Chevrolet. It came with two free oil changes and a twelve-month bumper to bumper warranty. I went to Stalkers for the oil changes because I thought with bumper-to-bumper warranty they could not rip me off.

I was very mistaken.

I had a taillight out and I thought with bumper-to bumper why not let stalkers fix it during my second oil change? At first they tried to charge me $112 dollars. I had to explain that I still had a free oil change and 12 months of bumper to bumper warranty. They covered the oil change but charged me over $70 to change a freaking taillight bulb. Eleven dollars for the bulb and $60 in labor. I checked on my way home from work, NAPA has the same bulb for $2.78. I now understand that a bulb is considered maintenance but why wouldn’t you mention it isn’t covered under “bumper-to-bumper” before charging me $70? Stalkers better enjoy that $70 because it will be the LAST TIME I ever go there. The next time I get a GMC certified vehicle I will drive past stalkers to go to Stuart, DesMoines or Ankeny for a free oil change. Stalkers will never have a chance to cheat me again.

They can’t figure out how to do there jobs everything they try to do to fix my truck doesn’t work

Ron and Trish were absolutely fabulous to work with. I spoke to Ron about a vehicle that is impossible to get in my city and he held it until I could drive the 2 hours to see and test drive it.

I've had Stalker Chevrolet service my vehicles every time and they have always done a fantastic job! They come and get my vehicle and return it so I don't have to leave work. Their service department responds quickly and always gets my vehicle in quickly.

My family has purchased several new and used vehicles from stalkers. Garrick has always been very professional and helpful. I would recommend him and this dealership to anyone in the market for a vehicle!

My truck was dead. No life left in the battery. I stopped in 15 minutes before services closed and the tech stayed late just to replace my battery and get me back on the road. Excellent service! Thanks everyone.

I absolutely love dealing with the Stalker staff! Everyone is so welcoming and happy to serve me.from the front office staff, salesmen, owners, and service department! I will always choose Stalkers because they treat me with respect. They always have a smile and a "hello" to me!

We've never been disappointed by the quality work and attention to detail we receive from everyone at Stalker's.

Wow. The old saying "if you have a good Dr why change" These guys from sales to service are awesome. They are my" car dr" Without a doubt 5

I’ve used your services several times to fix a fire or oil change. Everyone is always helpful courteous and the service is quick.

Even though it was a simple oil change, I was able to get an appointment very quickly and was treated with respect. Very courteous staff.

We just left with a beautiful new pickup truck. We have done business at Stalker's for many years.
If you need a car lot that will work with you, and treat you with respect.
Folk's, this is the place to go.