Steinmann Family Health Clinic, West Des Moines IA

Dr Steinman seemed great at first, but after my husband told him how much pain he was in, he neglected to send in his prescriptions. This is after I had to call and remind them to send it over after we were waiting at the pharmacy for it. This morning when I went to retrieve his prescription the pharmacy they had informed me they never got it sent in. I then drove to the office in the below zero weather we have to see that the office is in fact closed, which is NOT listed on the website or Google. So now my husband will not he able to attend any Christmas festivities or see any family this year. I've never had such atrocious service from a healthcare provider before. The office isn't even open until 12/27 so my husband has to sit in pain for that long. I'm honestly shocked at lack of compassion from a doctors office.