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Subway, Des Moines IA

Address 200 Army Post Rd #18, Des Moines, IA
Phone (515) 287-7827
Hours 8:00am-9:00pm
Categories Sandwich Shop, Caterer, Fast Food Restaurant, Meal Takeaway, Restaurant
Rating 3.1 19 reviews
Nearest branches
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Sandwich Shop Subway reviews

19
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Milissa
May 09, 2023 5:41 pm

The employees are nice and patient. I do tip when I am in there but I make sure I give it to the person and ask them to put it in their pocket and not the tip jar

googey
March 30, 2023 12:54 am

Went into this store last night to order food for myself and a friend. Immediately as I walked in I was rudely great by an older woman wearing a pony tail. I can’t specifically remember her name but it was something along the lines or Laura or Lauren. My sandwich was extremely burnt. I asked for toasted, I got charred. When I asked if my sandwich could be remade she scoffed and told me that was the only setting they were allowed to use. I felt extremely disrespected but as someone who is not a fan of confrontation, paid and left with a smile. That woman should not be treating customers with such disrespect. I doubt I will ever be coming back to this subway again. Not like it was that good anyways

Matt
February 09, 2023 11:55 pm

Not very friendly staff, was not greeted or asked if I wanted anything. Ordered online, Asked for extra onions and sauce did not get, was not. Bread was in four different pieces. Meat had no flavor or very much of it.

Madison
October 01, 2022 4:08 am

I absolutely love this subway! It’s always clean, and I absolutely enjoy the wonderful Daniela who always crafts my sandwich. Absolutely love her, and her adorable smile. Never had such great service in my entire life from an adolescent. If you ever go there and she’s making your sandwich make sure to tip her good! She does fine work in that subway.

Melisa
September 04, 2022 12:03 am

We ordered a few footlong subs today and the bread was either over toasted or old.we were pretty disappointed.

Ashley
July 11, 2022 12:28 am

Travis and Tanya served us tonight. We love Travis be always knows our order. Travis took care of my boyfriend while Tanya took care of me. Sandwiches were amazing per usual.

Xolve
June 12, 2022 11:02 am

Pretty disappointed. I’ve been coming to this Subway at least once a month for nearly a year. It’s convenient, clean, and the staff are friendly.

This is the first time I’ve ever ordered for Grubhub delivery. My sandwich condiments were strewn about, half of the sandwich wasn’t closed at all, and the paper was drenched with… oil? I think? I only had Mayo as a dressing.

While the in-person orders have always been consistent, I’m let down to see that their standard doesn’t follow with online orders.

Lynne
April 10, 2022 3:32 am

I like Subway and want it all the time so I order on-line and either pick it up or have it delivered.point is, my sandwich is always the way I want it and like it.

Miranda
March 22, 2022 10:25 pm

Travis is amazing. My son is Autistic and has formed a bond with Travis. He knows his order to T and it brightens up my sons day seeing Travis. He tells everyone that Travis hooked him up on his sandwich. Thank you Travis for taking the time to get to know Bryson! From the Pirillo family. One who drives the red jeep

Denise
January 25, 2022 2:17 pm

Wonderful experience with employees, wonderful manager who assisted a mentally challenged person ahead of me.

Chris
September 13, 2021 3:53 pm

The lady with spots on her face was really rude. The meat on My b.m. T.was really warm. I didnt even get it heated up. I would not recommend going to this subway. Worst one in town.

Steve
January 13, 2021 3:59 am

Sub way is good place to go they no me when I get there and they are very nice to say hi to

Cassie
November 03, 2020 4:25 am

No employees wore masks, and were allowing people in without (DURING A CITY WIDE MASK MANDATE). Very unprofessional.

Quanisha
September 10, 2020 5:43 am

Just ordered from grubhub didnt get any of the sauces i requested my sandwich was extremely messy and barely anything on it waste of money

Linda
April 18, 2020 3:11 am

On Feb 27 @ 7: 30 me and my mother whom is 89 loves Subway went to 200 ArmyPost road. So we got out, than a young man came out says we'll are you coming in. We say yes, so he proseeds to tell me that theirs no reg. Bread only pocket. Well I was shocked. Wow I started getting a little mad I tell him who does that South side gehtto The manager needs to be fired! My mother's Subway for yrs I've been bringing her too 200 ArmyPost we were Hungary. Well just to let you all know.

Tyke
April 05, 2020 5:17 pm

This location in particular is my go to. I don't know what it is but everyone who works there actually cares about each sandwich they make. I went and they were super busy with one person getting 6 subs in front of me. I got 4 and watched as they took their time to prepare each sandwich with love. Not rushing or throwing things on to hurry. It was awesome. This is the best Subway in the Metro.

Debra
March 25, 2020 11:31 am

I ordered a BLT and they gave me the bacon raw. However I had them crisp it up when I couldn't eat it and it was better the next time. They kind of acted like it was an imposition to do that but worked out in the end.

Ashley
February 18, 2020 5:10 am

Just fine as a walk in location. Dont order online because they mess it up every time. I dont know how, because the receipt they give you is correct but your order isnt?

Richard
February 10, 2020 12:52 pm

I hadn’t gone to subway before now and the experience was really great! I got to talking to the employee Angel, very friendly and nice to customers which is very much appreciated as that’s not really common these days it seems. I don’t normally leave reviews, but he blew me away so as soon as I left I made an account to leave a review after telling my wife about it. Very patient and helpful when coming to making my sandwich, which was delicious! He recommended really good combinations, and was overall a good face during these times where staff tend to be rude to older customers. 5/5 stars!

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