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Super 8 by Wyndham Marshalltown

Address 3315 S Center St, Marshalltown, IA, United States
Phone +1 641-753-3333
Website wyndhamhotels.com
Categories Hotel, Inn, Motel
Rating 2.4 17 reviews
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Super 8 by Wyndham Marshalltown reviews

17
Sort by: date highest rated lowest rated most helpful
William
January 10, 2023 9:24 pm

I was there due to my truck needing work. I came in a 3a.m. And was able to get a room in no time. I was there for 23 hours and while there all the staff while young were very present to talk to and very focused on there work. This is an older Super 8 that is independent and by far one of the nicest services I have ever seen. While it looks like the rooms are being keep up there you can tell it's an older hotel. But don't let this discouraged you from the stay. There were a few things that I can see need to be improved and worked on like cobwebs in the corner of the room and a bathroom that is in soon need of updating. The bed was comfortable and overall the place is clean.

I would happily stay here again, and think that if I did the service would remain top quality.

Ebbonie
December 25, 2022 12:03 pm

The lady at the front desk was rude. Right When we walked in she was on her phone and stayed on her phone as we waiting for her to check our booking. She didn’t give us any details about our booking just proceeded to take our card info and ask us questions. After I asked why she was doing that she caught an attitude and explained why. The room and hallways were disgusting I’m never returning to this hotel. I will be letting everyone I know about my terrible experience and will not recommend this place.

Betty
November 29, 2022 9:18 pm

Filthy rooms, filthy hallways, filthy entry area with garbage laying all over, AC didn’t work but staff said it was working, torn lampshades, poor water pressure etc.couldn’t get our money back because we took too long to decide this is not acceptable. Unfriendly staff. Parking lot full of garbage. Overcharged.

Benjamin
November 20, 2022 2:27 am

The bathroom was one to be desired just to start, with pealing paint and mildew. There was also a foul order about the room. The AC needed to be serviced. The appliances weren’t plugged in when we got there. Furthermore the front desk employees were not thrilled to be working. They’d rather be on their phones. The only reason I’m giving them two stars is it was a secure roof over our heads.

Tonya
October 30, 2022 3:51 pm

We stayed overnight because we had a flat tired from traveling and needed to get a tire the next morning. The room we got had a hole in the wall and the atmosphere of the room was damp and super cold. The linen on the bed was also damp feeling. It was just to much moisture. We all ended up getting sick, it was just horrible.

Diana
October 24, 2022 11:15 pm

This place was dirty. All the room doors were filthy in the hallway. My window was very streaked. In dire need of a remodel.

Ashley
September 07, 2022 9:36 pm

We got what we paid for… a damp, slightly moldy (in the bathroom), slightly smelly hotel room with some harder beds and dripping faucets. We got it based on the price since we were going to be there for just long enough to sleep but if we were staying longer than that I would’ve gone someplace else.

Reception lady was nice.

Veronica
July 13, 2022 6:37 pm

Do NOT stay here if possible! I stayed here for work & was delayed so had to extend my stay. They were more than happy to extend the room BUT failed to mention the substantial rate increase. I was made aware of this increase when I went to check out & was told "rate went up because we were sold out" Had I known about the rate change I would have happily drove to Newton instead of staying here. (better rooms for half the price & only a 20 min drive back to work) I chose to stay here because the rate was initially fair and close to where I needed to be. The rooms were somewhat clean although good luck finding a working outlet. The outlets on the lamps were busted & the floor lamp was missing the knob to turn it on so you had to crawl under the table to plug it in. I was willing to overlook all this for a "cheap" hotel but my standards go up when the price does. This is NOT a hotel I would be willing to pay $95/night for.

Tyler
June 21, 2022 12:32 pm

I stay in some doozies, but not a place for the family, im not too sure I'd even stay here again. NEEDV YOU EVEN ASK!?

Sandra
June 15, 2022 7:08 pm

Young lady at front desk was very kind and friendly. Room was very clean and orderly. Except for some dust and stains on curtains, overall I had a great stay hear. Oh, and sheets and pillow cases were clean (I inspect these things). Just as important, breakfast area and lobby was clean, vacuumed and actually smelled clean! I've stayed in places that just "look" or seem clean but are not. This place by far was emacullate. Definitely recommend it. Oh, and breakfast.dining area was very clean and orderly and the serving sizes were generously fair compared to other hotels (example: sausage patties were huge, not the miniature or small ones. The waffles, although they are minnie waffles, u can make up to 4 at one time. I think that's a great approach to portion control - no waste!)

Noel
April 05, 2022 12:11 am

Guy before us had been waiting for a desk person for 20 minutes, us about 15. Tried calling the main number and using the phone at front with no answer. Rooms were clean though.

amy
February 11, 2022 12:40 pm

Check in was slightly difficult because of language barrier. The room we booked was not available. But they got us another room. Housekeeping was amazing. Room is dated but clean. No bugs and the heat worked amazing.

Dee
December 28, 2021 12:59 pm

They were doing renovations and had the carpet pulled up outside the room. Paint was peeling and gross in the bathroom. No one was at the desk when we arrived and we waited quite awhile after calling to let them know we were there.

Darryl
November 19, 2021 7:49 pm

Excellent for the $. They are doing some work so I can only expect things to get better. The clerk is extremely nice and the continental breakfast hit the spot

Tami
November 12, 2021 11:21 pm

You get what.you pay for - Good for a hot shower and a bed. Really need to clean up the area, especially the hallway carpet. No ventilation in the bathroom, aged and/or rusty fittings and the hair dryer was missing. We don't travel with a hairdryer because it is expected it would be in the room. Ours was missing. Went to the desk to request a hairdryer and she was insistent that it was in the room. She then told me the Manager would take care of it but evidently not in time for us. Breakfast was slim.

Denny
September 29, 2021 7:01 am

This motel is the worst motel I have ever stayed out. Of course I will never stay there again. Management is a problem!

Danielle
August 19, 2021 7:33 pm

The one star was only because Google requires at least one, and because the desk staff was wonderful in check in. The rest of the motel? Where to start.

Bed was visibly caved in the middle, like we kept rolling into each other all night in spite of continually moving apart, simply because of gravity. Room needed to be swept. Shower head was disgusting. Other guests and the general public obviously had no fetchin' up. Loud, right outside our window all hours of the day and night. Questionable signage on the grounds, but my personal favorite attribute of this stay has to be the towel rack falling off the bathroom wall in the middle of the night. Not to mention some type of roommates of the six legged variety.

If you're thinking of staying here.don't. It's close to a racetrack. Literally. Very loud on a Friday night. If you're looking for a good night's sleep.you'd be time and money ahead to just find a large box. Or sleep in the car.

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