NEAREVIEW.COM

SureStay By Best Western Manchester

Address 1020 W Main St, Manchester, IA
Phone (563) 927-2533
Website www.bestwestern.com/en_US/book/hotel-rooms.54098.html
Categories Hotel
Rating 2.3 14 reviews
Nearest branches
Best Western Ottumwa Inn & Suites — 2813 N Ct St, Ottumwa, IA
Similar companies nearby
Courtyard by Marriott Des Moines Ankeny — 2405 SE Creekview Dr, Ankeny, IA
Sleep Inn & Suites — 1416 S Grand Ave, Charles City, IA
Bluffside Gardens — 1020 Park St, Decorah, IA
Super 8 by Wyndham Pella — 105 E Oskaloosa St, Pella, IA

SureStay By Best Western Manchester reviews

14
Sort by: date highest rated lowest rated most helpful
Lorri
October 30, 2023 4:21 am

My room was nice and it was clean, however like several other people have mentioned there was a horrible musty odor in my room. I opened my window to let it air out and that helped somewhat. I had a whirlpool tub in my room which I did enjoy however the water temperature was only luke warm even on full blast hot. They had a full continental breakfast the first morning, but no hot breakfast on the second morning.

Jacob
August 16, 2023 10:39 am

The room when we first got there had not had the AC on, so it felt like we walked into a sauna. Trash from the previous occupants was still in the disposal bin. The bathroom door was locked and we found stains on our sheets. The service was more than accommodating and location was great. Only seemed like they needed to double check the room after they cleaned it.

Keaton
August 04, 2023 10:39 am

I’ll start by saying i’ve probably left like 2 reviews in my whole life.felt like this place deserves one.this place is not doing well.absolutely horrible.room was musty.saw plenty of flies and gnats.found a piece of licorice on the floor.sheets were stained.there was a giant booger (yes a god damn booger) on the bathroom wall.like come on, i’m not sure how a place could get like this, maybe short staffing or something, but wow.horrid.place needs remodeled badly.

Rachel
July 13, 2023 11:29 am

Found bed bugs and wouldn't give a refund! We had to leave and find somewhere else to stay, owner was no help for us.

Shannon
July 10, 2023 1:26 am

Don't let the photos on their website fool you! The place is dirty and smelly. I've turned them into the city!

Audrey
June 19, 2023 9:52 am

The town was booked but the manager gave us the last room which was a spare.very kind! We appreciated it so much! Nice place:)

StructureMusic
May 25, 2023 1:24 pm

Exactly what I needed after a long day riding my bicycle thru Iowa. I really enjoyed the breakfast it was full of the carbs I needed to keep moving forward. The room a great place to wind down and rest well.

Katarina
May 24, 2023 5:07 am

Clean, comfortable rooms and friendly staff. Breakfast included a few staples and sweet snacks too. Everything you need and want is nearby.

Daniel
May 24, 2023 1:09 am

Room smelled really gross. We asked to be moved to a different room and they only had a smaller bed than we paid for. The new room had dirty underwear and takeout container in the drawer and a piece of open candy on the floor. Clearly hadnt been cleaned. We had no other option because all hotels in town were sold out. We asked for a discount because of the room downgrade and the grossness of finding someone’s underwear and lack of cleanliness. They offered $25 off for the two nights combined. Next morning the power went out. No hot water for showers. Still one night to go. Can’t wait to be out of here. I would leave zero stars if I could.

minator214
January 01, 2023 9:05 am

Would rate a 0 if i could. Firstly, it seemed like a doggy hotel. There was no other guests. JUST DOGS! Secondly, I woke up with bug bites all over me.

Joel
November 09, 2022 4:55 pm

Bedding wasn't clean, changed rooms and that bedding looked like it had been slept in. No daily maid service, lights in hallway didn't work.

Julia
October 16, 2022 4:28 pm

We searched last minute for a hotel room near Wyalusing State Park and this was the closest I could find. We got a king room and it was clean enough. There was a dehumidifier in the room which we used all night. The mattress was comfortable, there was a mini fridge and microwave. I had the feeling like I was in an assisted living facility turned into hotel. We got the last 3 eggs and 2 sausages in the morning. The staff was very friendly.

Dakota
October 06, 2022 5:03 am

Horrible. Had a busted window, towel rod was hanging out of the wall. Shower curtain was held in by a screw and glue. Found a pineapple behind the dresser that had been there so long it had turned black and molded with the floor. Makes u question how well they clean the place if at all

Tammy
September 30, 2022 6:08 am

Kid screaming in the hallway most of my stay. Room is run down. Towels are stained and stink. Way overpriced for this place.

Add review