SureStay By Best Western Manchester
Address | 1020 W Main St, Manchester, IA |
Phone | (563) 927-2533 |
Website | www.bestwestern.com/en_US/book/hotel-rooms.54098.html |
Categories | Hotel |
Rating | 2.3 14 reviews |
Nearest branches SureStay Plus Hotel By Best Western Coralville Iowa City — 200 6th St, Coralville, IA Best Western Ottumwa Inn & Suites — 2813 N Ct St, Ottumwa, IA |
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Similar companies nearby Courtyard by Marriott Des Moines Ankeny — 2405 SE Creekview Dr, Ankeny, IA Sleep Inn & Suites — 1416 S Grand Ave, Charles City, IA Bluffside Gardens — 1020 Park St, Decorah, IA Super 8 by Wyndham Pella — 105 E Oskaloosa St, Pella, IA |
SureStay By Best Western Manchester reviews
14My room was nice and it was clean, however like several other people have mentioned there was a horrible musty odor in my room. I opened my window to let it air out and that helped somewhat. I had a whirlpool tub in my room which I did enjoy however the water temperature was only luke warm even on full blast hot. They had a full continental breakfast the first morning, but no hot breakfast on the second morning.
The room when we first got there had not had the AC on, so it felt like we walked into a sauna. Trash from the previous occupants was still in the disposal bin. The bathroom door was locked and we found stains on our sheets. The service was more than accommodating and location was great. Only seemed like they needed to double check the room after they cleaned it.
I’ll start by saying i’ve probably left like 2 reviews in my whole life.felt like this place deserves one.this place is not doing well.absolutely horrible.room was musty.saw plenty of flies and gnats.found a piece of licorice on the floor.sheets were stained.there was a giant booger (yes a god damn booger) on the bathroom wall.like come on, i’m not sure how a place could get like this, maybe short staffing or something, but wow.horrid.place needs remodeled badly.
Found bed bugs and wouldn't give a refund! We had to leave and find somewhere else to stay, owner was no help for us.
Don't let the photos on their website fool you! The place is dirty and smelly. I've turned them into the city!
The town was booked but the manager gave us the last room which was a spare.very kind! We appreciated it so much! Nice place:)
Exactly what I needed after a long day riding my bicycle thru Iowa. I really enjoyed the breakfast it was full of the carbs I needed to keep moving forward. The room a great place to wind down and rest well.
Clean, comfortable rooms and friendly staff. Breakfast included a few staples and sweet snacks too. Everything you need and want is nearby.
Room smelled really gross. We asked to be moved to a different room and they only had a smaller bed than we paid for. The new room had dirty underwear and takeout container in the drawer and a piece of open candy on the floor. Clearly hadnt been cleaned. We had no other option because all hotels in town were sold out. We asked for a discount because of the room downgrade and the grossness of finding someone’s underwear and lack of cleanliness. They offered $25 off for the two nights combined. Next morning the power went out. No hot water for showers. Still one night to go. Can’t wait to be out of here. I would leave zero stars if I could.
Would rate a 0 if i could. Firstly, it seemed like a doggy hotel. There was no other guests. JUST DOGS! Secondly, I woke up with bug bites all over me.
Bedding wasn't clean, changed rooms and that bedding looked like it had been slept in. No daily maid service, lights in hallway didn't work.
We searched last minute for a hotel room near Wyalusing State Park and this was the closest I could find. We got a king room and it was clean enough. There was a dehumidifier in the room which we used all night. The mattress was comfortable, there was a mini fridge and microwave. I had the feeling like I was in an assisted living facility turned into hotel. We got the last 3 eggs and 2 sausages in the morning. The staff was very friendly.
Horrible. Had a busted window, towel rod was hanging out of the wall. Shower curtain was held in by a screw and glue. Found a pineapple behind the dresser that had been there so long it had turned black and molded with the floor. Makes u question how well they clean the place if at all