Sysco Iowa - Wholesale Restaurant Food Supplies, Ankeny IA

Arrived @9: 20 for a 10am appointment. Got a door about 45 minutes afterwards. Truck was unloaded in about and hr. Now I’m just sitting here waiting on paperwork. When inside and asked about it. Was told it might be another hr since they are going into lunch. Really folks? No respect for drive’s time.

Talk about a company that can't get it right. I Would Order From Another Place If I Could.

Office staff was very friendly. The unload was terrible. Have been here for 5 hours and still no call for paperwork. Unload was very slow once started. These people need to understand drivers time and also the amount of reefer fuel being burned while sitting in a dock with doors open.

I have been here for 6 1/2 hours and still paperwork is not done.

I will not come back here ever.

Unloading is very slow and requires an unloading fee. After paying the unloading fee, you have to wait one to two hours.

Checked in at 615am for a 7am appt. It’s now 1145am and they are still counting the product! Been unloaded for hours now. Why hold the driver if the seal is intact? Take it up with the shipper because we have places to go. I’d be embarrassed if I was the facility manager here

This place used to be a nice place for drivers to deliver shipments, however, since a few months it’s changes so much! Drivers waiting hours until they get unloaded, no one cares that their time is ticking due to ELD, and no one cares that drivers is loosing money because of their laziness! They are sooo slow, driver got there at 8 AM, and now it’s 2PM, and he is still there. It must be terrible management there if they let their employees to treat drivers like that…no respect. Do not recommend anyone to deliver to this place, not recommended at all.

Unnecessary long process and employees very lazy. Perfect combination for long waits. Sadly they are all well paid for killing time unproductive and inconsiderate!

This is the worst place I've come across in the past year.and it doesn't look like they're going to change anything anytime soon if you can bypass it.

4hr to pull 4 pallets 6 item's.
$210.00, it only took a half hour to pull it off.

Checked in 30min prior to appointment, it is now 4hrs past appointment time and they still have yet to start unloading. They point fingers at 3rd party unloading company buy they're all responsible for this nonsense!

This place LUMPER TEAM was extremely slow for my load.
9 pallets from GPI (Graphic Packaging)
Appointment @ 10: 00 AM
Checked IN @ 9: 45 AM
Docked @ 12 PM
Checked OUT @ 3: 30 PM

I arrived at 4: 00 am for 6am appointment but they told come at 5am to check in.
I did come back 5: 05 am little waiting outside the door, I check in 5: 20 am for 6am appointment I was the second person to check in too
Now it’s 12: 07pm still waiting, I will never recommend to anyone to this facility
I hope I will get out of here at the end of day!

Worst place ever! I would recommend that nobody deliver here! They have NO clue what is going on and they don't care.you will also get a reply blaming the unloading service that they hired.its a joke!

Appointment for 10am got a door 2 hours after my appointment, it’s been 4hours in the door and nothing…For 8 pallets! Overall 7 hours to deliver

Checked in at 6am for 8am appointment still sitting in the door at 10am. Sysco doesn’t care about drivers at all. Very poor service and no respect. And still charge a lumper fee. Avoid at all cost!

Worst company don’t come here. I come 11: 00 AM. It’s still not empty right now. It’s 3 o’clock.

Needs a better staging area other than a peek a boo method on the east side if they're going to take so long rotating trucks in docks. Ladies in office were super nice, just time consuming in and out overall.