Takekawa Law Firm, Ankeny IA

Mistakes happen. But this firm refused to take any initiative to correct their mistake.

A check was supposed to be sent overnight on a Friday. Overnight from Friday is Monday for FedEx if instructed to deliver on a weekday. They refused to change the FedEx label for $35. The initial label was incorrect because of their mistake.

Our real estate agent was kind enough to offer pay for their mistake but the title company paid for it.

I hope they take this as an opportunity to train their closing representatives to be very clear on what overnight means in the future.

Our real estate agent big plus. The title company (a separate review for title company p) and This law firm.meh!

Update: The courier sent by title company also will reach on Monday (as the title company closer did not mark it for Sat delivery. Goodness the incompetence!). UGH.

Dawn is a godsend. As a high producing real estate agent in the Ankeny area, I have had nothing but extraordinary experience with this law firm. She responds to my calls, texts, and emails in a timely manner, is on top of everything, and will go the extra mile for you.

I would not suggest to use Dawn. I was in need of a simple real estate sale contract and the normal counseling that goes with that process. Dawn Takekawa was very difficult and frustrating to work with. She is extremely not responsive to answering questions and completing tasks. During a matter that was moving quickly I would lose contact with her for up to 2 days at a time. I called and left an email and it could be 1 or 2 days later that she would get back to me. When she did communicate back she did not provide all the responses requested. When she would eventually feel like calling me back she didn't leave voice messages so I did not know it was her. I was direct with her and let her know I'm frustrated by the long delays in communication and no timeline for when she was going to complete the long awaited document. She suggested that I move on to another lawyer. That was the best advice she could give because another firm completed the entire contract in half a day. I gave them no indication I was in a hurry at all. They just completed the job and communicated with me within normal expectations.

Dawn and her team were on so on the ball! They responded quickly to emails and calls and helped get a bully off our back in a real estate transaction. Thank you Dawn and Ali!