Target, Council Bluffs IA

Used to love shopping here but the friendly, helpful staff are nowhere to be found these days nor do they seem to have any cash registers open so you get to stand in line at the self checkout while the employees all talk to each other. If I was looking for this level of service I would simply go to Walmart.

Very disappointing to see only one cashier available. It won’t be long they go the way of the old full service gas stations.

I love Target. Usually always have what I need. I do wish there were less self check and back to more personable interactions.

Mobility scooters never work! On several occasions I have been unable to shop due to scooter battery down or mechanical issues. I love to shop Target, so it’s very disappointing.

The store is always clean and staff are usually helpful and pleasant. It's easy to get in and out fast. The drive-up option is convenient and fast.
Store layout is odd and confusing sometimes.

Called 9 time and hung up on. Don't apreate being hun up on.there for I will be taking to the higher up supervisor of target. When I get a hold of them it will be he'll to rasie

Buying a protection plan is a joke! Bought a dyson purifier for over $300. The prong in came out in my wall socket. Its been 2 weeks of non stop a
Hassel trying to get it fixed or a replacement! The protection plan i bought was worthless. To top it off
SLOW service in store for online pick up. App will not work and have to use website for any orders or to even browse the site. Frustrating

I am beyond disgusted with Target they've allowed Starbucks in there which has a gender identity of their employees at child eye level for our children to read they want our children spend your $ elsewhere

Great experience today. I went looking for a baby car seat and an employee came to help find the box. They went above and beyond. Then at checkout we were greeted by lots of smiles. All around great service.

One checkout open. A ton of employees standing around socializing. I am handicapped, and can't use the self checkout. I won't be back.

Honestly, the best employees of any Target. They’re always so friendly and we never have to wait when checking out. My favorite Target!

Okay, so I tried Target curbside again and this time they were quick, guy that helped me was on point.all around good experience.

I've shopped at this Council Bluffs location weekly for years. Tonight they didn't have a SINGLE checkout lane open. How are you supposed to checkout a whole cart of groceries in the self-checkout lane without it taking forever? I immediately went to Hy-Vee less than a mile away - they had 10 lanes open and employees even standing around! With all of the price increases Target has made, Hy-Vee is comparable in prices. Target wants to claim they are short staffed but I just don't buy it. I think they aren't hiring new employees and schedule the bare minimum on purpose to cut staffing costs. I tried to be patient during the holidays, standing in line for 30 minutes to check-out, and on other occasions when they only had a single lane open, but I'm just not willing to accept this new low in customer service any longer!