Terminix, Des Moines IA

I do not recommend going with this company. Called to schedule a appointment for them to come spray and they never showed up on the first appt. Called and they said the next day. Turns out they don't even come to our city except for a couple times a week. Got scheduled for another day by a manager to just a get a text from the technician saying the wrong day. If you want someone that is dependable and reliable I recommend going with any other company you can find!

Exterminator damaged the new kitchen floor while moving the refrigerator.

They did not get rid of the pests- had both bats and mice again last night.

Steve Sign did a great job. Very respectful and made sure all stations were inspected. Answer all my questions and concerns.

I made an online appointment from 1-3pm. No one showed or called. I called twice and they told me someone was on the way. I called at 6 pm and they said no one was on the way. Horrible customer service.

Since Terminix does not adequately represent themselves, let it be known that a quarterly service IS NOT every 3 months from the date of start. Even if you reach out to them in the second month of the quarter, and they conveniently can't get to you until 2 days into the third month, it falls "too close" to the new quarter so they just charge you for the next quarter. Customer service is a joke and in the end we have more issues with bugs than when we started service with them.

Great service and they call before and after service to let you know what's going on. Reasonable prices.