The Iowa Clinic North Waukee

I came in for the physical wellness checkup on December 19th. I didn't know I was being changed for just one question that the provider named Taylor Johnson recommended me to take the Benadryl. It's $127 for just one question that I thought was part of my physical. She didn’t say that if she replies that question it is not being part of my physical checkup or I have to make another appointment. They charged you without warning. This is ridiculous and very unprofessional billing people. I now know to respond with just "no" going forward. Really feel like being scammed. Everyone watch out for this clinical and make sure you ask questions if that includes in your yearly checkup or going to charge you for “outpatient visit”.

Went in for a yearly physical with my wife. Got us in on time and where friendly. Problem occurred when we answered questions honestly about how we were doing. Wife has problems sleeping and told the doctor as such. Was told don't use screens and try taking a Benadryl. Thought everything was good until we got a bill for $127 for outpatient visit. Called to ask why since it was just a physical but was told since we didn't answer the questions with a "no" it turned into a consult. If they would have told us we would be charged for that 5 mins of advice we would have just said we are fine. Like we told the doctor, we where getting blood work done and needed a physical since we might have a virtual consolation after it is done. (Merrick Health does blood work but if you see an affiliated doctor they want a physical first)
So yeah for a physical make sure you say you are doing fine and have no issues otherwise they are going to charge you without really doing anything. (The advice was not worth the charge)
The best part? The clinic would have made more charging for a physical through my insurance instead they lost out by charging us for a visit.
So watch they will charge you for things and not give you any prior warning that there will be a charge so you can decline the service.

Honestly the nicest and most supportive staff. From the receptionist to the nurses to the doctors.

Whenever I have a problem with my medicine I can call and get the help I need right away. Super nice doctors and receptionists. The building is very well maintained and cleanly.