Thomas A. Hayden, OD, Newton IA

First of all the doctor should have prescribed me trifocals, but instead prescribed bifocals. Because I knew there was something not right with my vision, I had to have them re-examined. Then he prescribed me trifocals. I was not happy with the glasses but they wanted me to wear them for awhile to attempt to get used to them. Then they made me feel like I was being difficult and was never going to be happy. One of the ladies there actually said it out loud to me! So of course after wearing them for quite some time, I called them again with hesitation. Because of what that lady had said. THEN they told me because I waited so long, I would have to pay for new lens! I would not recommend this place AT ALL!

I am blind in one eye do to an accident. Therefore, taking care of the one eye I have vision in is vitally important. I have seen many optometrists in my lifetime, and Dr. Hayden is the only one to see something abnormal in my eye.he said maybe a birthmark or something else.he sent me to the Wolf eye clinic immediately to have them double check the eye.they said it was probably a birthmark and to have Dr. Hayden keep check on it. I owe my good eyesight to this man.

Used the same office since I was 7 or 8. Always very accommodating and helpful for me and my family.

Extremely rude, they gave me wrong prescription of contacts before. They told me to come in when it’s closing because I needed trial contacts for prom and they kept telling me to hurry up and give me snarky remarks. I would give this place a negative if I could.