THRIVE Affordable Vet Care, Clive IA

I wasn't happy them saying my dog is fat. We bought him a year ago, and he was hugh. But I have had him on a strict diet and he has lost alot of weight. So I dont think we will be going back

This is the second time we’ve used Thrive and this particular location. I would say I am less then pleased with their lack of communication. They apparently have a call center that answers their calls, and I would say it’s safe to assume the office staff and the call center staff do not communicate. The first issue I had with them was my first visit when I had to call back in to get a receipt because they never emailed me one, the rep said she had to ask permission from the vet to send it and then didn’t seem to know what she was doing, making it much bigger of a problem then it really was. Then today, I called prior to my dogs visit to inquire about payment as I would not be the one bringing my dog in. They rep advised me that they would send me a link to pay through a secured portal after the visit. Well apparently that was not communicated to the staff at the office because then I had them calling me multiple times to take a payment a long with the person who took my dog in, when they should have just texted me the link as I made it very clear I work on the phones and can’t always answer my phone. The women at the office then proceeded to tell my mother who was the one who took my dog in that I hadn’t called and then stated when my mom made a comment about how frustrating this was, she replied with “well it seems like poor communication on both ends” It was not poor communication on my end as I called BEFORE the appointment to establish how I could make my payment as I wouldn’t be there personally. I did what I was supposed to do. It was lack of communication on the offices and call centers end that made this more complicated then it needed to be. Due to the women’s attitude at the office, I will not be taking my dog back to this location. And will look for an office that doesn’t utilize a call center and has friendly more accommodating staff.

We had a wonderful experience at THRIVE. We brought our cat Olive for suspected urinary issues. Doctor Anderson was professional and did a great job explaining the urinalysis. Olive didn't have enough urine in her bladder so we had to bring her back the following Monday. Dr. Lundquist did the urinalysis and the results were back on Tuesday. Everyone in the office was professional and took great care of our Olive. We will most definitely continue using THRIVE on Buffalo Rd for our pet's care.

Great vet and amazing prices me and my dog were pleased with the service at Thrive and will come back again!

Love so much how Dr. Liz takes care if my 5 animals in my household and how the other vets are also so caring and loving. I respect the ladies at the checking how much they care and listen very nicely!

Our German Shepard has been scratching at ears for 2 yrs and our regular vet was too scared to look in her ears. The vet at Thrive (Matt Lundquist) took her and found out she has been fighting an infection in her ears.he has treated her and said she was never aggressive.thank you to this amazing team to giving our girl some relief! Also we found out that Matt grew up around us and went to school with our youngest son! We will continue to bring our girl here! Thank you so much!

Great vets that really care. Prices are great and the quality of care is exceptional. My dogs were very relaxed during the exams and acted like they enjoyed their visits. I look forward to using them for many years. Took my third dog to them and as always they were amazing. They are through, explain everything, and answer all of your questions. There may be places that do a cheaper spay / neuter but what Thrive gives with their service is worth way more than what they charge. Definitely get the Thrive Plus membership especially with a new puppy.

The doctors and staff are very friendly and care about your pet. If you can not afford certain medications or procedures, they are always helpful with different options but mostly their rates are very affordable.

One of the best Vets I’ve been to. Dr Andersen had great care and compassion for my fur babies.

The veterinarian and vet techs were so nice! And answered a lot of my questions. Definitely recommend ︎

It has been hard for me to find a vet that I trust. I have found a lot of vets in the area will tell me one thing and then another outcome happens especially when it comes to the cost of things. Thrive has always been extremely transparent and honest with me. They take such good care of my fur babies and are responsive and extremely helpful. Dr Lundquist is an awesome veterinarian who I trust to always help my pets. So happy I found a vet that I can trust, that is honest and reliable.

I brought my dog here a few months ago for diarrhea. Service was quick, they answered all my questions, and explained how to give medications. The price was very good too. I paid $35 for exam plus meds. BUT I had a coupon for a free exam so without that it would have been $65. Still not bad!

This clinic is wonderful. I’ve been able to get two pets in right when I needed. The clinic was able to handle all of the needs such as x-rays, blood work, and medicine. The staff are courteous and knowledgeable. The doctors take the time to discuss your pet with you. I love the online scheduling. You can use Care Credit and your purchase can earn you pal rewards!

I was driving through on my way up to Wisconsin and I was able to make an appointment as I was on the road passing through. They were quick and Covid safe. These people were the first to ever to be able to clip my dog of 8 years' nails. Good job guys and thank you!

Took my pup in the other day and they got her in right away and were super quick to take care of her! They were very nice and happy to answer any questions. Very affordable too! We will definitely bring Marlee here in the future! Thank you!