Tractor Supply Co., Clarinda IA

Advertising is bad. They put the ad out on line before the sale starts. I went in thinking some items were on sale only to be told that I should look at the dates of the ad. Ya think! I would have if there had been any on the ad I looked at.
This review was not on TSC. It wEas on the business that was there before they took over. I’ve only been in the new place once or twice and haven’t had a good chance to check it out. They didn’t have all of their product in yet from the switch so it wouldn’t be fair to judge them or not. They already have a big plus in their favor though. They are open later. Yea!

I realize that transitions are difficult, but some of the younger staff needs to do some classroom training on customer service. My card wasn’t working during checkout for reasons that I’ll never know and when I asked if I could use a different card (that was still attached to the same account) the clerk made a flippant remark about how I clearly didn’t have any money in my account so she didn’t think it would matter what card I used. My other card worked with no issues, and I left the store hoping I’d never have to return. Also, the last three times I was there the sale items I purchased did not ring up as advertised and each time, I had to get a manager in order to get the advertised sale price. I had always enjoyed this store but recently I have decided that I’ll avoid it at all costs!

I realize transitioning is a tough job… but the staff needs to remember customer service is a seller. “ Please” and “ thank you”—- they are a must!

Couldn't find two items on my list, but nothing major. I was looking for bitter apple to keep my puppy from chewing our deck and also food grade bug repellent.

I’ve shopped there for over 35 years and always had an excellent experience. The employees are very knowledgeable and friendly. Also, there prices are highly competitive. Why shop any place else?

The workers were very helpful and knowledgeable about the product I was looking for. The manager was extremely nice and knew his products that the store sells.

The employees are helpful, However don't try and use your rewards because they won't apply it, I've been given numerous reasons every time why they can't apply it. Aside from not having items on shelves to be purchased on a regular basis, As well as a 10 To $15 pay hike, Just ridiculous. And unfortunate.