United States Postal Service, Waterloo IA

Lousy… I ordered a package and watched the lazy deliver man leaving and he just marked the package as undeliverable because he couldn’t fit it in the mailbox. It’s a package! I was here! Just so incredibly lazy to get out of the vehicle and walk it to the door. Passing off delivery to the next guy tomorrow who will “wow” actually get out of the truck and set it at the door.

Online hours show 8: 30-5: 00 pm Beware, the office closes at 3: 00 pm so if you want to mail something or do business, get there before 3 pm. Two of my priority packages were lost. They told me to file a claim on an impossible US Post Office website. I have a better chance of getting a brick wall to resolve the issue. It’s frustrating and disappointing, and out of my control.

I tried calling the post office on Sycamore (passport #), and no matter what time I called, I always got the voice mail that said they were away from the phone. I left a message and someone finally called me back 3 days later. By that time, I didn't need their help. I also called the 800 # and they couldn't answer my question about a tracking # either. They kept telling me their was no tracking # with that # and didn't know what they could do for me and sent me back to my post office. In other words, they each passed me off to one another because they didn't know what to do and didn't bother to find out or ask someone. I think that is called lazy. I am very disappointed with the USPS.

Nice work guys if it doesn't fit in the mailbox just leave it hanging out in the rain.