Veridian Credit Union

Would rate higher, but they won't do cashier checks/ money orders in drive thru. Also during busy times maybe have all available tellers helping customers inside and not off doing other random things. This place has worse customer service than most govt offices

The bank teller that assisted me was very professional and it was a quick and easy transaction I believe his name was Josh A+

We have been banking here for years. The staff is always friendly and we have never been disappointed.

Veridian credit union Ingersoll branch try to steal my cash deposit on multiple occasions I went through their drive-through to deposit cash couple of times they took my cash and did not put it in my Account. Of course they say it was a mistake yeah yeah banks only make mistakes when taking customer money but never will they make a mistake to put additional money in your account got it.be very careful when working with them always check your account balance that’s what safe me from being rob.

Unbelievably disappointed with the Veridian Ingersoll location. I spent 40min trying to just complete Western union transaction that was already started on my phone app. So, on the end with all employees present at that location, I had to walk out without completed transaction, and was told "Go to Hyvee and send the money, we can pull cash from your account for you". No one knew how, or no one could do it. I have not expected that to happen, not at Veridian. I'm not sure how that location conducts busines if such simple task cannot be completed. Like I said, very very disappointed. Now I realize that I'm actually very happy with my Johnston location and service. However, sad thing is, I did have to go to Hyvee after work to complete the transaction.
Thanks

This is the best banking facility I’ve ever used. Kind, courteous and helpful employees, easy online banking and great perks. These people WORK FOR YOU!

If there was 0 starts that’s what I would give it. Terrible wait time. Only working on 2 lanes and the other 2 sat waiting for over a half hour.

I still use this Financial institution years after moving out of state. They have they best customer support ever. Everytime I call, they take care of everything swiftly and promptly.

The people on the phone will even just have a friendly chat with you even if it has nothing to do with you account balance.

I will never ever close my account with veridian credit union.