Village Inn, Waterloo IA

The place is dirty. All you could smell was the bathrooms. Yuck! We told the manager and he blamed it on a customer that must have done it. Food was ok. Service was slow and she got the order wrong. The manager said oh sorry. Won't be back!

What a horrible experience. If I could post a negative star I would.
I will not be going back to this location. Table for 2 we ordered Corn Beef Hash and Eggs and Biscuits and Gravy and 2 coffees. The corned beef was severely under cooked, the eggs were asked to cook medium and they were under easy very runny and clear liquid. My sausage for my biscuits looked like they cooked them in the same dirty pan as the corned beef and part of one patty looked pink and was mushy and indication it was under cooked as well. Biscuits were dry and hard with this mush they call gravy tasted like flour. When we went to pay the hostess was unalarmed of our experience. Didn't even attempt to get a manager or make anything right. They weren't even busy.

Waited 30 minutes for a skillet so many people came in and ordered after me they got their food before me and mine was to go and it was just horrible My ticket got lost they said and the order never got made there's the reason they said it took so long which I asked them several times is my order ready she said they're just bagging it up

The food was good.the service was great and it was a little busy but thats to expected on a Sunday afternoon still one of my favorite restaurants

We went in for breakfast and there was a line so we waited. The manager approach us and asked if a table was ok and I said we perfer a booth. He said to me we don't have any booths available and I am the only one here so you will have to wait awhile I said that was fine. So we sat down even though he had 3 empty booths. There was another gentleman waiting and asked for a glass of water and the same guy said to him it's gonna be awhile I am the only one here. We finally got to our booth and ordered a drink for the gentleman which he never got and was put on my bill. No big deal the manager I thought was rude he should be retrained when he gets overwhelmed with so many people coming in. If it wasn't for the customers they wouldn't be open.

My family of 5 plus my in-laws, total of 7 people, came here for dinner after a full day at Lost Island Water Park. The atmosphere was quiet and clean, our server was personable and professional, and the food was beyond delicious. I highly recommend the "Grown Up Grilled Cheese" sandwich. Everything you look for in a reliable restaurant, this location for Village Inn has it.

I can only recommend the place in general if going there for breakfast. If you don’t want breakfast, skip it. It’s not worth the cost as you could go to any other restaurant and have better tasting/food quality.

I got the all you can eat fish dinner and the fish pieces were kinda hard and stringy inside as if they were overbooked, but didn’t have signs of it. It’s also super greasy.

Service was ok (not spectacular as I needed a refill for half the meal).

Also the butter they brought out for one of my kids had a fly that was alive tossing around inside the butter. We asked for a new butter and that was at least fly-free (there was an abundance of flies seen flying around the place).

This was my very first time dining here, as well as my co-worker, we are both here, for business. We have never met a waitress that spent more time in the kitchen than she did asking us for refills or asking my co-worker if he would like more fish, he had endless fish. She seemed as though she hated her job! By the way, the Peanut butter cup pie, was horrible!

Sometimes eggs aren't prepared to satisfaction (eggs are runni) not going there anymore prices are to expensive
And service stinks

Everyone is super helpful. The food is excellent. One of the few remaining breakfast places around.

We did a family meal for Easter lunch. Friendly staff. Clean facility. One problem, they overcooked (hard) my kids' chicken. They tried to make it right by providing a new plate, but this time undercooked the meat.

My wife and I have always enjoyed Village Inn and this was no different. Good food and pleasant atmosphere. My wife used to work for Village Inn and was considered one of the best and became a lead trainer, many times being called to travel out of town to train new hires.

We ate here 11: 30 a.m. Easter morning. It looked busy with many cars in the parking lot. When I walked in I was greeted by the Manager & young lady. Yes of course they had room for two. This restaurant was well organized with everyone busy helping each other to clean tables & other duties. Our waitress was excellent (name maybe Kierra). Food was delicious & arrived in a timely manner even with how busy they were today. I heard both managers tell the staff at different times "You're doing a great job! " Most of the staff was teens but were dressed appropriately & very courteous! We will eat here again when in the area!