Walmart Auto Care Centers, Indianola IA

Surprised by some of these complaints. We've taken our Civic (195k miles) here for a long time for oil changes. Never a problem.and they will let you know if you are down oil or other small issues.

Hint to those complaining about long waits: it is first come first served. Call ahead to the desk and they usually let you know if they aren't busy. Or just pull around the side, so if you see many cars stacked in service lane come back later.

I get mostly oil changes and their price is excellent even for synthetic. Haven't used them for tires but anyone knows DowneyTire is the #1 place for that in Indianola anyway!

Brought 2 wheels in to have new tires put on. Fast and friendly service. Thanks Schantelle!

Tried to buy tires and have them mounted and balanced. Was told I couldn’t get them mounted and balanced or even buy them because there was not 2 techs. I’ve never heard of such a rule. Guy said he couldn’t do anything and was standing around getting paid for it as well. Terrible business.

The only time you should ever use the Walmart tire service in indianola is if you got plenty of time to waste they are very understaffed and very underqualified

Don’t even waste your time. I needed a simple tire patch and they wouldn’t take me in because they were ‘busy’ when there was only ONE car in the place. A tire patch takes maybe 10 minutes. May I say, I live 25 minutes away and it’s a fast leak. Plus they are not professionally, they act like customers are the worse for coming in. They were making fun of a customer who needed an oil change. Very unprofessional and very lazy.

My car has been finished for 20 minutes and I'm still waiting to pay my bill and get out of here. No one seems to care as four of them stand around talking. I don't know how long this will take. The attitudes show they are probably underpaid.

Tires and balancing plus service great.
Had to go back to have them air up back tires that should have been checked when 2 new front tires where installed. 34lbs in each front tire 28lbs & 29lbs in 2 back tires.

Always good service at Indianola.
Wish they carried good quality products for oil changes.

Got 4 new tires and an oil change, done quickly, affordable pricing, good customer service.

Ashley was completely rude and unhelpful. She tried to tell me the last tire I purchased with road hazard was right rear when it absolutely was the left rear. She said they would have to match DOT numbers and made me feel like I was lying or trying to get free repair for a flat. I am so done with the customer service at this Walmart. Guys in the actual shop were polite and efficient though.

Went in to have 2 tires mounted and all 4 balanced. I brought my own new tires. After nickel and diming me all the way to 78 dollars they couldn't even be bothered to check tire pressure. I received the vehicle back with the front tire noticeably low i went to a gas station and found it had 17psi.

Ordered 4 tires from their website and waited 2 hours for them to refuse to put them on because they were one size bigger (they still fit with no issues) than the ones that were on the vehicle

Great service very nice. I try to take my car here when I can. Or can't go out out town. I never see people playing with the equipment like people say there always knolahable. Love this location.