Walmart Auto Care Centers, Marion IA

I would give them zero. Dear Auto Manager. Your a moron. Telling people there is a half hour wait and then having someone wait 4 hours. You fail

Spent 2 hours waiting for tire installation, did not possess the expertise to remove the lug nuts. Guess they skipped lugnutt day at Walmart tire college. Took it to a real shop had me out in an hour probably would been faster but they were laughing about its a tire shop, that's literally the only thing they do

I would give 0 stars if possible - stay away. Ordered 4 tires, the factory sent 3 correct tires, and one wrong one. Had to cancel my installation, drive to the store, pick up all four tires, return the wrong tire, order a new one, and schedule the installation again. Then THAT installation gets cancelled because the new tire didn't show up. Front desk people are unhelpful, mechanics have been rude, and I'm now 2 weeks out from ordering the tires with no tires, no installation date scheduled, and no guidance on what to do next. They may be cheap, but you ABSOLUTELY get what you pay for

Waited around for an hour, only to be told they couldn't get one lug nut off. So they couldn't do any service and was a waste of my time.

Waited 2and half hours for tires to be mounted only to be told you need 4 new sensors for $120.
I took my keys and left without tires or sensors. I learned my lesson. Never again.

Sad.very sad. I went in for an oil change and one guy was playing on his phone and the lady was just stared at me. No "Hello" or "May I help you? " The place was empty and quiet. She said 4 hours for an oil change. I got there pretty early also.

VERY RUDE PEOPLE! Kept me on hold for 20 minutes then hung up on me. Taking my business elsewhere

Saved us from ourselves! We were traveling from Texas to Wisconsin, with 2 bad tires on a utility trailer pulling out side by side. They got us in and out quickly! They were so very nice and helpful! That staff is an A plus customer service and you don’t see that anymore. Thank you Doug and Dallas!

Waited a ridiculous 4 hours to have 2 tires replaced, I had to do half the work for them in the parking lot as they “couldnt break the bolts loose” Terrible workers and terrible customer service. Save your money and get it done elsewhere

Takes care of me and my family whether we need an oil change, new tires, or just a little air

They are horrible. 4 brand new tires. None of them put on right. Not balanced. Told my husband they would not put the tires on without replacing the sensor (which would be additional) then they broke the sensor not telling him they did. One tire completely flat less than a week after getting them done. None of them had enough tire pressure. Just a disaster. I have to drive the interstate daily for work and this was not safe! Took the car to Dan’s Tire Shop in Mechanicsville and he fixed everything and the sensor. Thanks Dan. Oh and did I mention all this and my husband spent 3 hours at Walmart waiting? What took so long you did nothing right!

Got my car done faster than expected last time. Would have given 5 stars but they never answer the phone.

Purchased new tires on this occasion! Punk that was working thought it would be cool to leave rubber while exiting bay- couldn't believe the response manager gave me! 'He's new, she said I said SO WERE THE TIRES I SPENT $700 ON!

Awesome! I went there one cold morning to have them put air in my tires. The Auto Shop Technician told me where the air hose was at so I could do it myself, I sadly told him I didn't know how and could he do it for me, there were a lot of people waiting before me patiently waiting? Even my Daughter was there waiting to get her car serviced, we both were shocked to see each other there, the nice Technician took care of my tires first and filled them up with air. When I tried to pay him and even give him a nice tip, he said Lady I can not accept anything, that's my job, I told him I really felt bad now but he still refused to take anything. God has a blessing with his name on it for helping me. Thanks Walmart!

I have called the shop 4 times now and they do not answer the phone so it rings and rings until it finally hung up on me.