Walmart Supercenter, Oskaloosa IA

My son & I just left Walmart. Sarah was BEYOND helpful ~ she brought a cart so we could get a mini fridge AND helped us find the LAST small microwave! Thank you SO much, Sarah. You ROCK!

It is everything you have come to expect at Walmart now days. Minimal staff, no cashiers, but most of the product you need.

I gave them three stars because they were out of a lot of the fresh produce. I usually shop at Walmart because I can do a one shop stop.

I think like most people, I shop at Walmart for convince. I can find most everything there in one location.

Photo/Electronics Department - team member was very pleasant and helpful today in getting my passport renewal photo. Thanks!

Ok place. Not much stocked on shelves. Maybe because of Sunday, and their trucks won't be in for another couple of days.

Very difficult to find product I was looking for. Did not see many staff person available to help locate my desired product. Lots of staff engaging in personal chit chat as consumers worked themselves thru the self check out lanes.
Personally I find the whole idea of majority self check out a disservice to our communities.

Took off one star, because the company as a whole is notoriously Toxic to employees, as well as the communities they infest. Also took off one star because after asking a person in a Wal-Mart uniform, wearing a Wal-Mart badge, and putting away Wal-Mart merchandise, for help, the reply I got was "oh, I don't work here" and then they got up and walked away. Upon asking 2 more employees, "uh.do you work here? " And getting a "nope sure don't " followed by "I'm about to go on break" and then walking away without even calling to find someone to help me, I think that even my 3 stars maybe 2 stars to many. Fortunately, the last and final employee I talked to was very friendly, helpful, and got me taken care of in a very fast and professional manner. So, basically all 3 stars I gave were really just for that one employee that was incredible at their job.

Being able to order online and drive up has been a life saver. Some days I just can't bring my son into the store. The people bringing the groceries out are always fantastic.

I moved to town a couple months ago but have used this walmart more frequently than I did the one in my hometown. I feel the workers here are nicer, and do a better job. Small complaints: sometimes the customer service line gets long and you will see workers walking around and rarely do they open a second line. Meat selection isn't very good for a store of this size. I shop in the afternoon or evening. If it's picked over, restock? Other than that very helpful staff that are almost always friendly. They take checking receipts seriously. There are bigger walmarts in Des Moines that don't do that! Like pretty much any walmart they are usually understaffed and have few checkers, but I don't usually mind that since I would rather self-check anyway.

My Walmart in San Antonio have me spoil. But Iowa Walmart treating me like a queen. Everyone was so sweet and nice Hospitality was wonderful. I love investing my money in Walmart.

I've grown increasingly unhappy with Walmart stores since they have chosen to use COVID-19 as an excuse to shorten their store hours and claim it is for the purpose of restocking and sanitizing their stores. That's funny, because since their change, the local stores have been more of a mess than they ever were before and three shelves certainly aren't stocked consistently.
My second complaint is their customer service. Or lack thereof. Apparently Walmart prefers to pay employees to stand around in the aisle chit chatting with each other about whatever local gossip interests them instead of paying them to actually work a register to checkout customers. I should have the OPTION of self checkout. Not be forced to do the job of a cashier. If I'm doing their job, shouldn't I be getting some kind of pay for it? !? Maybe a percentage discounted from my overall purchase? I'd be ok with that.
Overall, Walmart is losing its value of convenience all around. I prefer to pay higher prices at the local grocery store rather than deal with the headache of Walmart shopping.

Lots of parking. Friendly & helpful staff. We are just passing through & wanted to buy souvenirs, but they only had the university items which we didn't want. But we ended up getting really nice & soft sleep clothes for really reasonable pricing. So it was still a win to me.

There was no check out people only self checkouts. I don't want to check myself out and bag it all. I did this time but will not do it again I will leave my full cart and go to another store that has checkers!

At this location it is usually very easy to find what you're looking for. It is fairly easy to get what you need and check out quickly if you are prepared to scan and bag your own items. As with most Wal-Marts there are only a couple of lanes that have an actual person that can take care of the check out process for you.

Employees really need to be more polite and helpful. Whenever you ask for help they act like it's killing them to help you.

They had to send my wedding ring to get sized so had gotten married without it! Sometimes they don’t have stuff in stock. Very upsetting.

We were in Oskaloosa Wal Mart and they did have what we wanted after we had a tour as some employees were not sure and sent us to another area which sent us to another area whivh finally sent us to what we were looking for. So we did come out with what we wanted.